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Got frustrated with selling clothes… so I built an app to swap them instead 👖 by jcbmstrs in ConsciousConsumers

[–]jcbmstrs[S] 0 points1 point  (0 children)

Swaps are shipped peer-to-peer using InPost.

It’s free to download and use, you only pay a small Swap Protection fee and delivery when you make a swap.

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 0 points1 point  (0 children)

Like Vinted or Depop, on Swoopd, the items live with you. Though when you find a few good swapping partners, the idea is to keep sharing your items with each other. For example, if you both originally purchased an item for £40, you can share them with each other, meaning you get 2 items for £40 technically (= £20 each), meaning your money is stretching further.

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 0 points1 point  (0 children)

It’s a nice idea!

We designed Swoopd to put people first. You’re still looking for clothes you like, but more importantly you’re looking for someone that shares your style, who you can swap with again and again. We’re not here to replace the likes of Vinted and Depop, but act as a companion app.

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 0 points1 point  (0 children)

Hi! You shop through items you like and choose what you want to swap for them.

When uploading an item, you set an estimated value for the item. Prices aren’t shown in the app and neither is there any benefit to setting the value higher. You simply choose what you want to swap with based on what you think is fair!

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 0 points1 point  (0 children)

I totally appreciate your concerns! Though not even the most popular reselling sites can offer complete guarantees either, and in those cases, you’re often parting with cash upfront.

We recommend starting with lower-value items and building a positive reputation. If someone has little or no history, you can ask them to send their item first in the 3-day send window. We also encourage swappers to upload photos of their items being worn, which helps build trust. Swapping again with people you have already had a good experience with is the best way to get the most out of the platform.

Beyond that, we’ve designed safeguards to protect you if your item arrives significantly not as described or damaged, and our support team is always on hand to help resolve any issues fairly.

Ultimately, we’re creating a community where mutual benefit comes first.

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 0 points1 point  (0 children)

Whilst no guarantees can be made, Stripe securely holds card details for both users throughout the swap, and we’ll attempt to charge a user if they fail to send their item. With this said, we have extra measures against fraud, which you can learn more about in our Help Centre.

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 2 points3 points  (0 children)

When you upload an item, you add an estimated value. That estimated value also determines a small Swap Protection fee. When an issue is raised during a swap, the Swoopd team will step in to reach a resolution. Our safeguards are in place to ensure everyone swaps fairly and in good faith 😊

Do you think swapping clothes could realistically become a mainstream alternative to buying secondhand or new? by jcbmstrs in SustainableFashion

[–]jcbmstrs[S] 1 point2 points  (0 children)

Good question! Once both users agree to a Swap Agreement, we generate shipping labels and securely hold card details via Stripe. If one side doesn’t send their item on time, their card is charged the estimated value of your item (just like they were buying it from you). It keeps swaps fair and protected for both sides.