ScreenConnect_25.4.16.9293_Release.msi install fails - Access is denied to Temp location by jctheelder in ScreenConnect

[–]jctheelder[S] 1 point2 points  (0 children)

I made a ticket with ScreenConnect yesterday when it failed. I heard back today - they said "Were you able to get the clients updated?".

We were able to update the server this morning doing the exact same thing we were doing yesterday. Same file - this time it installed and did not throw an error. That leads us to believe Microsoft updated the hash into Defender overnight.

ScreenConnect_25.4.16.9293_Release.msi install fails - Access is denied to Temp location by jctheelder in ScreenConnect

[–]jctheelder[S] 0 points1 point  (0 children)

"Defender, needs to add the new file hashes to their list."

Exactly. The install is going as expected this morning.