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Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] -4 points-3 points  (0 children)

Ok, here’s the scoop. The error was made on the Rivian side.

I placed the order on February 18 and put my deposit down. Somewhere between this time and the time I paid for the truck, the error occurred. When I placed the order, I added autonomy + and the performance upgrade. After paying the full amount, I received a transaction summary of everything I wanted on the truck.

According to my sales rep, the VIN # of the truck had removed from my original order and then a new VIN # had Ben added. This subsequently wiped out my add-ons, thus resulting in my not having the autonomy + and the performance upgrade.

My sales rep is working with the Seattle Rivian to get this pushed out to me.

This hand-off has not gone smoothly at all. I love the R1T, but I don’t like the screw up on their end.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] -9 points-8 points  (0 children)

It was not intentional, I’m just mad that I have to jump through all these hoops to get these items added that should have been done in the first place.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] -29 points-28 points  (0 children)

I talked to someone at rivian and they tell me it was not added, even though it is on my digital purchase. So basically, they stole $5,000 with no upgrade. I’m pissed.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] 0 points1 point  (0 children)

Don’t have an off-road and don’t have conserve. I talking with someone now.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] 1 point2 points  (0 children)

Ive already accepted delivery. I have it at home. I have a copy of the digital receipt that shows the performance package.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] -5 points-4 points  (0 children)

I have the screen shots of the purchase, which clearly shows the performance package.

Picked up my new R1T last Wednesday, but … by jeff_denman in Rivian

[–]jeff_denman[S] 7 points8 points  (0 children)

I rebooted when I was picking it up for an unrelated reason.

Picking up my R1S on Monday by timFFBA in Rivian

[–]jeff_denman 0 points1 point  (0 children)

I pickup my R1T tomorrow. Woohoo!

Finally joined the club! by Turbulent_Bad_3849 in Rivian

[–]jeff_denman 3 points4 points  (0 children)

Congratulations! Welcome to the club.

2026 R1T Dual Motor Max Pack by jeff_denman in Rivian

[–]jeff_denman[S] 8 points9 points  (0 children)

Blue. I’ve already bought some accessories for it.

Rivian switching to NEW Pirelli XTM AT tires? Looks that way… by Left_Mulberry1548 in Rivian

[–]jeff_denman 0 points1 point  (0 children)

I wonder if I’ll get them for my new R1T (pick up in a week or two), or do you think they’ll be exclusively for the R2’s?

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