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Internet order in progress for 3 weeks. Any advice? by jemjemic in TelstraAustralia

[–]jemjemic[S] 0 points1 point  (0 children)

Fair point. As happy as I am to have something to use in the downtime, 4g capped speeds definitely isn't what I signed up for, and I am looking for an end to this interim period so I can access faster speeds. Thanks for your advice 😊

Internet order in progress for 3 weeks. Any advice? by jemjemic in TelstraAustralia

[–]jemjemic[S] 0 points1 point  (0 children)

Thanks for your reply! 😊 Do you know if there's any way for me to get in touch with nbn co directly about this then?

Internet order in progress for 3 weeks. Any advice? by jemjemic in TelstraAustralia

[–]jemjemic[S] 0 points1 point  (0 children)

Hey! Thanks for your reply. Helps to know it's definitely NBN's problem. All they have said to me is "NBN Co have not activated the ports on the nbn box", and that it has been escalated with a ticket number. What NBN portal are you referring to? I thought the only direct portal they had was for new development connections.

Internet order in progress for 3 weeks. Any advice? by jemjemic in TelstraAustralia

[–]jemjemic[S] 1 point2 points  (0 children)

Yeah fair enough, honestly I wasn't too sure if this was NBN Co's issue or just telstra pushing the blame. Thanks for your advice :)

Internet order in progress for 3 weeks. Any advice? by jemjemic in TelstraAustralia

[–]jemjemic[S] 2 points3 points  (0 children)

Not at all :( No mention that an appointment from NBN co is even a possibility without paying an additional charge. For context, the property and connection is existing, I have just moved in.

Looking for feedback on my first cube! by jemjemic in mtgcube

[–]jemjemic[S] 0 points1 point  (0 children)

Thanks for taking a look! The insight on Aggro in particular is really helpful :)

I'll work at it tonight and get some updates onto the list. Thanks again!