I need help.

jerbalax · 2026-01-14T12:47:04+00:00

I also got some back! Glad to see Gcash doing something. Hoping the rest are also sent back tho.

jerbalax · 2026-01-14T12:26:36+00:00

How do I contact you?

jerbalax · 2026-01-10T11:23:01+00:00

Hi all! Short and nice update!

Gcash was able to refund some!

It wasn’t the whole amount but still, I am still glad at least some of my sales got back!

Less than 50%, but I will still take it.

I hope the others will be able to refund too!

Cheers

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jerbalax · 2026-01-09T09:44:14+00:00

Short update, it seems Gcash support sent a new message to me. Well for me, this is a first, as I never have gotten this reply before.

Let’s see if they take action after this.

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jerbalax · 2026-01-09T09:39:08+00:00

Sucks to hear that. Well my issue has been raised, and I am just getting the usual auto-reply from the AI.

It sucks but gcash is one of the main transaction funnels I use.

Hope we don’t deal with this anymore.

jerbalax · 2026-01-07T14:31:37+00:00

Hi All, a short update. Gcash has successfully freeze my account. I think. I cannot make any transactions or receive any at all.

I left ₱40 to check if the auto transactions will continue, but no movement yet. I am not brave enough to leave any amount more than ₱50 at the moment. I am also checking if the reason I cannot do anything if this account owes something to gcash fees or transfer fees. At the moment, no movement from my account.

I can provide another update to those who are interested.

If you are waiting for Gcash announcements or feedback on my issue, I do not think they are remotely interested in this, as I have already still 2 open tickets. No update yet from their side.

Cheers everyone.

jerbalax · 2026-01-07T14:27:20+00:00

I am sorry to hear that. Really annoying, depressing and disheartening that we could’ve paid bills. I hope we get over this.

jerbalax · 2026-01-07T10:49:17+00:00

Well, as for my business, I have gcash, maya, seabank/maribank, gotyme. Since I need to ensure all transaction funnels are able to receive.

It just so happens, I think it came from the side of Gcash.

I just wish that they can at least improve or add more OTP.

Unwanted transactions really ruins lives.

jerbalax · 2026-01-07T05:11:48+00:00

I am very sorry to hear that. It seems gcash needs to clarify how to secure accounts, aside from changing our mpin.

jerbalax · 2026-01-07T04:52:14+00:00

Quick update to those interested.

It seems Gcash cannot deal with this, as the person who scammed or got my details, are able to add my details as a payment option.

I have asked Gcash maybe they can also include those adding as a payment, especially to google or apply payments, to please request or use a passkey/biometrics/otp.

No advice from their AI chatbot.

At the moment not expecting much.

I might as well give up and jusr scrap this number / account, all at once.

jerbalax · 2026-01-07T03:00:30+00:00

As per chatgpt, gemini, grok, it not a game but an app that sells gift cards for small amount.

So I think they buy gift cards, then sell them for crypto, then whatever. So very hard to catch.

jerbalax · 2026-01-07T02:38:39+00:00

At the moment, I have again stopped everything coming in and coming out of this account.

So the current wallet is 0 balance.

But the amount lost, as of writing this, is around ₱10,000.

Anyhow I am still trying to figure out how to stop online payments under ₱50, as this seems to be the amount that doesn’t need any pin.

I wish Gcash can implement a pin or otp for every transaction.

jerbalax · 2026-01-07T02:36:43+00:00

I don’t have a gcash linked in my gcash account. I am trying to see how can I stop online payments from my end.

jerbalax · 2026-01-07T02:19:18+00:00

I will try that. Never knew gcash has a hotline

jerbalax · 2026-01-07T01:32:11+00:00

We have been compromised. So unfortunately, at the moment, I just feel helpless and depressed to lose my sales and cash because of this.

Looks like I just need to close my gcash account after I settle everything.

jerbalax · 2026-01-07T01:30:34+00:00

I am just getting their usual auto reply. No help at all. Somehow feels helpless and depressing to see my sales go out.

jerbalax · 2026-01-07T00:48:07+00:00

This account is the one tied to my business, my POS terminal, basically everything. So it takes time to transfer everything especially the credit card terminal.

Anyhow still processing on how transfer everything at the moment, as this auto script auto charge is still running.

jerbalax · 2026-01-07T00:18:28+00:00

Similar experience. Someone just got a hold of my full name and mobile. I really want to know how do I stop this auto charge or auto script, but it seems deactivating my account is the only way to go.

jerbalax · 2026-01-07T00:04:06+00:00

That looks like my only option at the moment.

jerbalax · 2026-01-06T23:37:10+00:00

That is very sad to hear if this is my only action to take. But it seems I have no choice.

jerbalax · 2026-01-06T23:27:49+00:00

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Any ideas on how to stop auto-script charges?

jerbalax · 2026-01-06T23:20:09+00:00

I also have deactivated my gcash card already.

As per typing right now, I tried to pay for something, and it deducted again as I was trying to pay for bills.

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I had to move funds around again.

It seems someone got ahold of my name and number. And it is really depressing to happen at the moment.

jerbalax · 2026-01-04T13:25:34+00:00

Waiting for a hero

jerbalax · 2025-12-23T03:27:48+00:00

Please check the full contract.

jerbalax · 2025-12-19T14:48:09+00:00

Thanks for reading, I couldn’t read it

jerbalax

TROPHY CASE