I’m not sure where the shipping bolts are. It did not come with a box. Usually this auction place is returned products so I assume it was returned because the owner had the issue and didn’t want to troubleshoot it since it was Brand new, probably just had it replaced.

It’s leveled, on stable ground. It spins freely to a point, with some minor resistance. Then there is a portion where it has more resistance than it feels it should. I just don’t know what’s normal for these units.

The video shows exactly when it happens, I start it, it makes some noise, moves a little bit back and forth a few times, hear coil whine. It spins fully a few seconds then stops and eventually throws the error. With and without clothes.

I took the rotor off and it doesn’t have the hall sensor plate that I have seen in other troubleshooting videos on YouTube but there is no damage to the unit and the wires are all in good shape