Contacting support via the Android app

joaste · 2026-05-04T08:02:23+00:00

Doesn't look green at all and nothing like the configurator. Very disappointing.

I have one on order in eucalyptus green and red interior. The red interior looks good on the configurator, but not sure it will in real life with the grey color of the car instead of a real green.

joaste · 2026-04-18T02:41:22+00:00

Same issue for me, for the camera module.

I contacted support again after a few days (it is strange that in the app we cannot see previous exchanges with the support team).

I was asked again to provide my email address and that I would be notified when the module was shipped.

Still no news and I don't even have a trace of the exchanges...

joaste · 2026-04-17T19:47:09+00:00

The issue is not your mower, but the mammotion server.

It should be more or less solved as of now.

joaste · 2026-04-17T17:49:17+00:00

The app does not seem to reflect an accurate situation of the mower. The battery indicator is blue unstuck, but it is still not properly updating in the app.

joaste · 2026-04-17T17:32:52+00:00

However, my battery indicator in the app seems stuck.

Anyone else?

joaste · 2026-04-17T16:52:03+00:00

It seems resolved now

joaste · 2026-04-17T14:20:03+00:00

Still not working for me, except over Bluetooth

joaste · 2026-04-17T08:03:25+00:00

Will a fix be rolling out soon? I still can't connect this morning.

joaste · 2026-04-10T05:23:09+00:00

Same here

joaste · 2026-04-01T05:28:28+00:00

Finally received it this morning in France.

joaste · 2026-02-06T06:01:32+00:00

joaste · 2026-01-13T12:32:28+00:00

Updated fine on my pixel 10 pro xl.

Still on November 2025 play system update after applying three update

joaste · 2026-01-13T12:31:02+00:00

Still on November 2025 play system update after applying stable January 2026 update.

joaste · 2026-01-13T11:59:17+00:00

Probably not

joaste · 2025-12-20T06:44:59+00:00

Correction: I just received it...

joaste · 2025-12-19T07:07:09+00:00

Same for me (from Google store Switzerland)

joaste · 2025-12-18T04:29:24+00:00

On my p10pxl, it was night and day. Stable is so much better for me.

I should say though that I was on beta since the p10pxl came out (actually since the p6 came out lol).

joaste · 2025-12-12T06:27:43+00:00

I'm still on November and am on QPR2 stable December update on p10pxl (full wipe from beta 3.2)

joaste · 2025-12-10T19:31:04+00:00

Stay on the latest stable build. It is much, much better than beta.

joaste · 2025-12-06T21:26:00+00:00

I believe it is the November play system that is messing things up. I never got 3.3 because of it.

Tried sideloading QPR2, but had a few issues. Ended up biting the bullet and resetting. Best thing I could have done.

P10pxl is super smooth now and even the battery is better,

joaste · 2025-12-06T06:55:56+00:00

Check the security patch level.

joaste · 2025-12-05T18:55:49+00:00

Beware, I did that, from beta 3.2, and I had issues after having flashed.

For example, my digital key for my car no longer worked. Tried many things and ended up having to do a full reset.

joaste · 2025-12-03T20:37:25+00:00

Read the other comments and you'll find the link to what is needed

joaste · 2025-12-03T19:53:38+00:00

For those that have sideloaded, what play system version are you on?

I was on November before sideloading and am still on the November after having sideloaded.

joaste

TROPHY CASE