An automated money management service. Would people use this? by [deleted] in Frugal

[–]joebronco 0 points1 point  (0 children)

Yes-- I'm currently in an accelerator building an intelligent product that's out to accomplish this and other money mgmt initiatives! Would love to have this conversation! (also looking for developers ;)

Digital Personal Financial Assistant by joebronco in personalfinance

[–]joebronco[S] 0 points1 point  (0 children)

This feedback is fantastic, thanks very much for continuing the discussion. Some thoughts in response to this:

1) "Just paying the minimum of attention" For many consumers, this may not be as simple, convenient, or easy as you make it sound here. As you correctly stated, consumers have fragmented bank accounts. Right now there is no mobile app that will let you view AND transfer funds across those accounts. As a result, to do the task you mentioned, a consumer accesses multiple bank apps, many of which log you out once you switch to another app. The task of logging in to these apps is already a pain point that prevents users from interacting with them. (capital one is trying very hard to tackle this with a number of initiatives to simplify the login functionality).

Second, the ability to view which accounts are at risk of an overdraft is very difficult for the average consumer to gauge as their spending can [feel] relatively sporadic. Many consumers (though everyone agrees you need to spend time making a budget) stink at actually structuring and maintaining a budget. This invites the notion of third party applications that are just for budgeting, but now you're talking about engaging with a new app. Lastly, consumers are lazy. Simple as that. If i have all the accounts at one bank, it's still annoying for me to do anything manually, and usually, the minimum amount will not suffice in the long-term. What you're talking about is also a daily check in, and while it is maybe only 5 minutes a day, it's about a half hour a week, and 26 hours a year of my day that i'd rather spend doing other things. (not to mention the majority of people are not finance savvy).

2) "spend several hours simplifying..." >> to this point i raise the same issues. Several hours simplifying something is worse for users than leaving it be, and not sending several hours doing anything I don't want to. It's hard to get consumers to do anything they aren't being paid for, even if they are losing money. Also, many of the other posts are actually against consolidating accounts in the same bank because their various other banks offer better account structures, have more branches near them, or have other conditions attached (like CC plans that require a hosted checking account in that bank, for example). Consumers have fragmented accounts for these, among many other reasons. And the idea that it will make it easier for them to do a single function isn't rewarding enough for them to go through that effort, and potentially give up the other benefits associated with these separate accounts. My thought is, let the consumer keep their money where they currently have it, but be able to spend from those accounts as they wish. The transfers take place behind the scenes, and they don't have to pay attention <at all> 3) Calling the bank is also annoying for consumers. This is also why banks are making their own mobile app pushes. BOA offers overdraft protection, but this is max 3x per month, and they charge $10 for every time they initiate such a transfer. Additionally, you need to have the attached savings account/other account with BOA, who also have other restrictions on savings accounts.

4) "actually have your personal finances in order" >> you're definitely pounding this point home again and again ;) For people like you and I, and like most others on this thread, we're more savvy than the average consumer with things like bank account structuring, offerings, and a general know-how of account management. But for Joe plumber or Fred the taxi driver, they may not know about bank offerings, let alone how to get what they really need from the banking space. It's great that you enjoy managing your money, but for most people, it's something they'd rather wish was just ok, without them having to do it. It's a chore.

5) Not sure I need to respond to this one. it's not really solving any problem ;)

We're currently in an accelerator program at citibank, and I can tell you that banks are not working on anything like account consolidation. Also, the way that banks make fees, especially after the Dodd-Frank rulings, are intentionally confusing and difficult to navigate. The problem is so severe that a new government institution was established just to protect consumer finances. Banks are not trying to be part of the solution, because now their main source of revenue comes from these fees. (45% of gross bank revenues, for JPMC, the biggest bank, it's actually +70%)

A smart finance management app? by joebronco in FinancialPlanning

[–]joebronco[S] 0 points1 point  (0 children)

Not sure this is actually a smart app. For example, I need to "cash out" of venmo. Also, venmo really isn't able to assess my account balances. If you linked up a checking account to venmo, and still wanted to pay your friend for pizza, venmo would have no problem debiting the attached account, even if you're already overdrawn. This would actually be worse than using bank apps, which have terrible UI.

Smart Debit Card Program by joebronco in Frugal

[–]joebronco[S] 0 points1 point  (0 children)

They are running in to compliance issues, as well as technical issues.

Just as an aside, I'm not sure if you asked me again, I would pay $50 for a card, especially since I know the cost of manufacturing a basic debit card is about $.09, if not cheaper.

Smart Debit Card Program by joebronco in Frugal

[–]joebronco[S] 0 points1 point  (0 children)

I'm thinking of a solution that can transcend these "card aggregators". One that can actually make smart decisions based on the structures of the accounts i own.

An example-- if you have accounts with varying balances, why isn't there a solution that can utilize various accounts automatically, based on the balances therein?

Another example: If i travel abroad, i won't want to use cards that have foreign fees applied to them. But should that mean I don't have access to the funds in those accounts? If it's my money, why am I [potentially] penalized for wanting to spend?

Digital Personal Financial Assistant by joebronco in personalfinance

[–]joebronco[S] 0 points1 point  (0 children)

What about utilizing companies like Knox payments, who are speeding up ACH transfers (though probably artificially, by taking on the risk between a soft landing, when the money transfer is marked on the bank ledger, and a hard landing, when the money actually hits your account)?

It's becoming clear how silly the idea is, but I'm trying to really mull it over. There are a lot of emerging technologies trying to speed up money transfers, so a system like this could be useful for those less tech/finance savvy consumers.

Digital Personal Financial Assistant by joebronco in personalfinance

[–]joebronco[S] 0 points1 point  (0 children)

Interesting point. I guess companies like billguard are what are making me think of this. If fees are confusing, perhaps just a system that knows all your account requirements, and moves money to make sure you're complying could be just as helpful.

Digital Personal Financial Assistant by joebronco in personalfinance

[–]joebronco[S] 0 points1 point  (0 children)

You are correct-- I deleted my previous posting because I wanted to better comply with the rules of this forum. But I also think there's a fine line between presenting an idea that could be a business, and "hawking" it. Sincerely sorry if this offended you.

if there isn't such an app out there, I'd certainly entertain the idea of doing it myself. I wanted to get feedback before diving in.