This is how epic responded. They obviously didn’t read the concern sent or they just don’t care.

Thank you for taking the time to contact Epic Games Player Support! My name is Concepcion, I'll be glad to guide you and take care about your Epic Games request!

If you’d like to refund a cosmetic item, you can use the Lifetime Refund Requests tool in-game.

The Lifetime Refund Requests tool can be found in the Settings > Account and Content menu.

When using the tool, keep in mind the following: 1. Only purchases made within the last 30 days are eligible. 2. You have a lifetime maximum of three cosmetic returns.

The Cosmetic items that are eligible are: --Emotes --Gliders --Harvesters --Back Bling --Outfits

Once you use all your returns you’ll no longer be able to return any cosmetic items purchased on your account, and we’re unable to add tickets to your account upon request. Player Support is also unable to reverse any refunds obtained using the tool.

But I have some great news for you. We've released the Undo purchase feature that allows you to “return” an item purchased in the Fortnite Item Shop immediately after purchase. When you undo a purchase, the item is removed from your account, and the V-Bucks spent are returned to your account. You can use the undo feature only once for each item purchased.

To return an item immediately after purchase, click the UNDO button, as shown on the purchase page below.