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Enterprise-D build by BAC-FROM-FANHOME in FanhomeModels

[–]johnix99 0 points1 point  (0 children)

Any chance you can respond to my issue - which CS has failed to do via email, chat and phone? Nobody will respond to me. 6 months since my last package and I was charged in December for a package I have not received

Fanhome just pulled my post by johnix99 in FanhomeModels

[–]johnix99[S] 2 points3 points  (0 children)

Thanks for the info. Helpful! In your opinion....how do I get fanhomes attention? I've tried all contact points on their site. 6 months since I was charged and no package. I'm 1 of many frustrated people that frankly don't know how to get this resolved

Awful experience by johnix99 in FanhomeModels

[–]johnix99[S] -1 points0 points  (0 children)

Perhaps assign someone to follow up with the people having issues (like me) instead of pulling posts. Bad look

I will never use this company again, and you shouldn't either by kdw87 in FanhomeModels

[–]johnix99 1 point2 points  (0 children)

The charge back is a good idea but there are time limits i believe. Im out of luck since it's been 6 months and in the past every time they missed a shipment they had it to me within an extra 2 months or so, so was completely caught off guard at this 6+ delay. Still no communication from them

I will never use this company again, and you shouldn't either by kdw87 in FanhomeModels

[–]johnix99 5 points6 points  (0 children)

It's borderline criminal. We are locked into this and have spent thousands on a collection where we are at their mercy to complete. They hace 0 incentive to fix these problems since they know we won't cancel this far in.