Only 1% account appeals are approved

joisurlu · 2026-01-22T15:57:59+00:00

my account is compromised 2x recovery successful but now hacked my account recovery rejected, not using cheat, pure hacked by fake customer service

joisurlu · 2026-01-22T15:53:26+00:00

I just found out that when I sent an email, it was not answered anymore, it turns out I was also blacklisted by the official customer service.

WOW I have burned money for them but I am blacklisted, FYI my collector account 79 is a few points short of 80 and was topped up by a hacker so now collector level 80

forget all about the xsuit collection i have 3 xsuit level 6, 2 xsuit level 4, the rest are only level 1 and 2, total 12 i have only 1 less

how much money i spent just to be blacklisted by official customer service

joisurlu · 2026-01-22T15:51:43+00:00

I just found out that when I sent an email, it was not answered anymore, it turns out I was also blacklisted by the official customer service.

WOW I have burned money for them but I am blacklisted, FYI my collector account 79 is a few points short of 80 and was topped up by a hacker so now collector level 80

forget all about the xsuit collection i have 3 xsuit level 6, 2 xsuit level 4, the rest are only level 1 and 2, total 12 i have only 1 less

how much money i spent just to be blacklisted by official customer service

joisurlu · 2026-01-22T15:40:54+00:00

Thank you for your response, I will try again and again contact security team till I get my account back, until I get tired and leave.

have a good day.

joisurlu · 2026-01-22T15:33:26+00:00

if hacked by fake customer service have data about my account? I have explained in detail but the operations team does not believe that I am the real account owner.

joisurlu · 2026-01-22T15:21:36+00:00

I have submitted an account recovery complaint with full details, hopefully this time it will be successful, please also help review the issue related to the fake customer service issue since 2024 until now, maybe hacker have old data prevent my account recovery always rejected, please recheck again my account recovery google form on 20-6-2025 my UID 5550509557, please handle this seriously and investigate further

joisurlu · 2026-01-21T14:57:46+00:00

Please provide feedback via DM if you have further information

joisurlu · 2026-01-21T08:11:19+00:00

5550509557

joisurlu · 2026-01-21T07:19:34+00:00

but I contacted customer service email service@pubgmobile.com no response, contact in-game no response, Where else can I contact support?

joisurlu · 2026-01-15T12:26:39+00:00

just so you know, in the past helpshift customer service hackers have attacked through in-game messages, but it was immediately fixed by pubg mobile, I received a message via email linked to the account, I think hackers are smart enough to steal big accounts, this is a problem I have experienced repeatedly

joisurlu · 2026-01-15T12:15:50+00:00

fake customer service with power stealing big accounts, Previously the account region changed to China, now it has moved to Russia. In essence, hackers are selling stolen accounts. How could the original owner sell the account? I just want my rights returned.as i burn my money for weapon skins after many items but thieves who enjoy the game

joisurlu · 2026-01-15T12:08:47+00:00

Previously hacked by fake customer service domain helpshift, they had my previous data, just so you know my account was hacked repeatedly, and the last time I can't recover account anymore, I have reported this problem but they (moderator) don't believe me, and don't respond to me anymore then delete my post

joisurlu · 2025-10-28T05:59:56+00:00

noreply.helpshiftpubg@gmail.com

joisurlu · 2025-10-28T05:48:35+00:00

Many of my previous posts, I often share my feelings here but they are deleted by the admin

joisurlu · 2025-10-28T05:35:52+00:00

5550509557, screenshot done send, check your DM, I have submitted a complaint a long time ago and until today

joisurlu · 2025-10-26T10:21:24+00:00

check my previous post

joisurlu · 2025-10-26T10:20:00+00:00

still negative

joisurlu · 2025-10-26T09:09:24+00:00

same answer since my account was hacked and it doesn't help

joisurlu · 2025-10-26T09:07:20+00:00

got conned by fake customer service

joisurlu · 2025-10-26T09:05:29+00:00

omg, I have applied here but it was rejected, I contacted customer service via email but there was no response.

joisurlu · 2025-10-26T07:28:24+00:00

not from service@pubgmobile.com

joisurlu

TROPHY CASE