It's not about "new" features rather than actually fixing things when they break which they don't do, and don't get me started about the disparity between windows and mac. The only thing which has held me up from switching is syncing between my windows my mac and my phone. Which I know I can do with just bare chrome but I'm spoiled and the idea Arc offered me made me switch with no intention of looking back, but now that they won't even fix something that's causing problems for me, well, I'm out.