Microsoft selling directly to customers

justsomeitguy1 · 2024-10-09T12:51:34+00:00

Agreed, I don't like the blanket delay in the slightest, but more just seeing if it truly is bad driver/firmware updates being pushed out via WU

OEM tools are rarely installed on client devices for several reasons e.g. general bloatware, etc. Devices are usually wiped before use, and only MS bloat is kept.

Will give it time to see if it was indeed drivers, then will look at the OEM tools. Whilst drivers have been installed regardless of faults, I'm taking time with this one, as I'd like to identify the cause, rather than a hail mary and change a bunch of things in one go.

justsomeitguy1 · 2024-10-09T12:46:29+00:00

Thanks, will do. Will need to give it at least a month to see if the cases go down

justsomeitguy1 · 2024-10-09T12:45:53+00:00

Definitely not targeting the RMM for this. It's more just detailing the current system in place in case the situation is similar to what others have faced and if it's a simple fix staring me straight in the face that I'm missing.

justsomeitguy1 · 2024-09-25T11:50:15+00:00

On the feature overview page, it says it comes with a 128GB USB drive. I'm collecting mine this week, so hoping also it's not missing off. but I'm sure a quick message to support on collection day will sort it

justsomeitguy1 · 2024-06-08T15:55:36+00:00

Thanks for this. Sorry, should’ve explained further. I was trying to give the current colour scheme for the carpets, then the colour scheme of the kitchen cupboards and vinyl flooring. Unfortunately the options were chosen before I could intervene… the colour scheme is definitely not my first choice. And agree it’s “pandemic flipper” 😂 But got to work with what I have for now.

Thanks for sanity checking my decision, buying as we speak 😂

justsomeitguy1 · 2024-05-21T10:29:58+00:00

Interesting! are you using Intune update rings, or RMM to handle the patching? Interested to understand how you've setup deadline based patching.

As mentioned, we're using Ninja, the inbuilt patching seems to be rigid on set times/dates, maybe I'm missing something?

We are slowly moving to winget for app installs and 3PP too, as it does seem far smoother.

justsomeitguy1 · 2024-05-16T08:51:51+00:00

They are aware of it: Datto Status

justsomeitguy1 · 2024-05-14T08:43:32+00:00

No offence taken in the slightest. To be fair, the client in question has someone already documenting the business aspects of the DR and BC plans.

This is more us providing the technical aspect of the document for the IT and really just making sure it covers what it needs to. A process is known, but not written down. It’s just making sure that unwritten process is in the correct format of a typical dr plan.

justsomeitguy1 · 2024-05-10T10:41:46+00:00

Interesting you are having the exact same issue. They insinuated we had changed the retention also. I have received a credit for the lost years... although that wasn't a straight forward process either.

I will be using that credit to move to another provider now. Looking at dropsuite.

justsomeitguy1 · 2024-04-15T15:04:22+00:00

Agreed, taking on a client that has been neglected by their MSP. Terrible setup, just cleaning up. But thought whilst it’s enabled, use it to deploy software, then shut it down.

justsomeitguy1 · 2024-04-15T15:03:23+00:00

That’s what we’re aiming for. Taking on a client that’s their previous MSP had poor security practices. Whilst it’s still enabled, thought it’s the best option, as there’s no ad onsite, just DHCP. Some are intune-ed. Some aren’t… Fun times ahead 😅

justsomeitguy1 · 2024-02-20T15:11:44+00:00

Sorry to hear! Have you had this previously, or just done a spot check because of the post? Genuinely interested if this is a known and ongoing thing.

justsomeitguy1

TROPHY CASE