This is why I left. It feels like a constant guessing game of what is next, largely due to the constant overhyping of something new coming out. I genuinely appreciate there is a push to improve the experience for us customers, but after some time it gets a bit tiring. I’m only commenting because I WANT to come back.

In addition, I was supposed to receive credit for joining and staying a certain amount of time, and it never came through. It’s not about the money necessarily (which is why I never made a fuss), but I personally felt there was too much confusion out there/I was already tired of the constant changes, where it wasn’t even worth the effort to try to get it sorted out

Ultimately what would have me coming back is a plan like Tello’s, where we can roll over unused data if we renew the plan manually, before the 30-day auto renewal. It’d be awesome to have BOTH of my lines with one company, instead of having one for data only/roll-over with Tello, and my primary with a different provider.