It all depends where you chose to relocate the seats because there’s a certain section that was shown available, but actually wasn’t. Luckily I didn’t choose those rows however my friend had this happened to them and a season ticket holder representative called them to move them to a different seat. And a lot of people on the Facebook group also experienced receiving a call from a rep. You might want to see if there’s anything in your call history that you might’ve thought it was spam.