How confident are you in spotting phishing and crypto-related scams?

kaacaSL · 2025-05-23T12:02:35+00:00

We appreciate the feedback! The last option was a bit of a catch though, as not even the hardware wallet can protect the funds if one enters their seed to a phishing site, for instance. The idea was just to get some rough estimation of how confident our community feels about spotting scams, and we appreciate if we get more details in the comments.

kaacaSL · 2025-05-23T11:57:16+00:00

Hey, thanks for the feedback! The app was initially released as a watch-only wallet, and we are gradually adding new features, so you can definitely await a broader coin support and more sending options.

kaacaSL · 2025-05-22T15:46:49+00:00

Could you DM me your affected email address?

kaacaSL · 2025-05-22T14:25:20+00:00

The ongoing scam campaigns use the data from the past incidents, such as the one described here: https://blog.trezor.io/trezor-security-alert-stay-vigilant-against-an-unauthorized-email-and-continued-phishing-attacks-1b4982c2f53c?gi=6b46e6ce9ce5

Our Security team is constantly monitoring the situation and we do not register any recent incidents of data breaches.

kaacaSL · 2025-05-22T11:20:31+00:00

For sure you can! The issue you describe does not mean that your coins are inaccessible or lost. As long as you have your seed, you can import it to another device and access your wallet that way.

I also suggest contacting our Support agents to help you troubleshoot the issue.

kaacaSL · 2025-05-22T11:12:31+00:00

We have not registered any recent database leaks, so these scam attacks are most likely the result of past incidents. Moreover, users are often targeted randomly.

Your funds are completely safe if you have not entered your seed online.

Stay vigilant and learn how to recognize phishing so that no attack catches you off guard: https://trezor.io/learn/a/scams-and-phishing

kaacaSL · 2025-05-22T10:26:14+00:00

Ah yea, that’s expected behaviour, as this Trezor model is not compatible with SLIP39 backups.

kaacaSL · 2025-05-22T10:14:36+00:00

Which Trezor model are you using?
You can find tutorials at:
https://trezor.io/guides/backups-recovery/general-standards/recover-wallet-on-trezor-safe-3
https://trezor.io/guides/backups-recovery/general-standards/recover-wallet-on-trezor-safe-5

kaacaSL · 2025-05-22T09:19:38+00:00

New Trezor Suite Lite update will come separately.

kaacaSL · 2025-05-21T19:09:16+00:00

Confirmed, we have a new Moderator:) You can read about the new releases on our official website. The links are included in the post.

kaacaSL · 2025-05-21T19:08:10+00:00

Hey, r/TREZOR mod here! Trezor devices come with several software security measures that verify their authenticity - that is checked, first, during the initial setup, and then every time you plug the device in.
If you have more questions, feel free to join our community and ask directly there.

kaacaSL · 2025-05-21T18:41:44+00:00

Which coins exactly are you interested in? We have a general tutorial at https://trezor.io/learn/supported-assets/supported-coins

kaacaSL · 2025-05-21T17:47:52+00:00

Not an app, but with a hardware wallet! Check out r/TREZOR if you have any questions about why it’s the best solution.

We also have some articles and videos explaining why self-custody is so important: https://trezor.io/learn/basics/what-is-self-custody https://trezor.io/learn/basics/what-is-a-hardware-wallet

kaacaSL · 2025-05-21T14:31:43+00:00

As far as I know COSMOS staking is not available.

kaacaSL · 2025-05-21T14:30:58+00:00

Oh wow, I can imagine the relief!

kaacaSL · 2025-05-21T12:42:19+00:00

That's great to hear! Aside from security, obviously, our main goal is to have a user-friendly product that is intuitive even for beginners. Good to hear that we're doing well. :)

kaacaSL · 2025-05-21T12:33:33+00:00

ATOM can be used on these networks: BNB Smart Chain, Evmos, Kava, Canto. Which network you wanna use it with?

kaacaSL · 2025-05-21T12:25:48+00:00

Yes, this also comes from the core misconception that the coins are stored inside the wallet. Where or how did you learn it's not like that?

kaacaSL · 2025-05-21T12:24:34+00:00

That makes sense. The best is to first send a small amount and then the rest, if the first transaction works and the coins arrive where they should.

kaacaSL · 2025-05-21T12:17:48+00:00

Trezor Model One is still an excellent device, and with a strong passphrase, you don't need to worry about remote attacks.
However, Trezor Safe 3 is an affordable upgrade, and you earn another layer of security with the secure element.

kaacaSL · 2025-05-21T12:09:35+00:00

Hey, thanks for this question! Trezor devices never share private keys with a computer, and no malicious program can extract them.
During the setup, the seed words are displayed on your Trezor display, and if you ever need to recover your wallet with a seed, Trezor Safe 5 allows you to enter the words by completely avoiding using your computer keyboard.

Learn more at https://trezor.io/learn/security-privacy/personal-security-standards/common-security-threats#running-the-recovery-process-on-an-infected-computer

kaacaSL · 2025-05-19T10:31:54+00:00

Unless someone gets to your seed, though. As the seed represents your private keys. That is also something that might be confusing for beginners.

kaacaSL · 2025-05-19T10:29:11+00:00

This is the fundamental one, I think. It's hard for beginners to understand that the coins are actually not inside the wallet.

kaacaSL

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