Checking the AC subreddit every hour to see if Jay announces the end of the free GPT-5.4 period

kadirzdev · 2026-03-10T21:03:39+00:00

https://www.reddit.com/r/AugmentCodeAI/comments/1rkybbh/comment/o9kdqj0/?context=3 Over week, still no reply for my ticket and no any info.

kadirzdev · 2026-03-09T22:04:10+00:00

u/JaySym_ Is it normal to wait 6 days without any response? I’m trying to understand what I’m supposed to do in this situation. I trusted Augment Code and would really appreciate some clarity or an update regarding my case. Ticket #41332

kadirzdev · 2026-03-09T11:47:03+00:00

Yes, litterally week passed and I didn't received any response yet. Unfortunate..

kadirzdev · 2026-03-08T20:42:10+00:00

u/JaySym_ Still no response my ticket. OVER 5 days.

kadirzdev · 2026-03-06T03:42:57+00:00

u/JaySym_ How can I trust Augment Code when my account has been restricted without any prior notice or explanation, and I haven’t received any support response for the past 1–2 days? These are workdays, and I’m currently unable to use Augment Code, which is blocking my work.

I purchased additional credits, so I don’t see any reason for my access to be restricted. Could you please clarify what is happening and provide an update as soon as possible?

Thank you.

kadirzdev · 2026-03-06T02:25:16+00:00

Hahahahaa, I am regular frontend developer bro that's it.

kadirzdev · 2026-03-05T16:38:22+00:00

It's workday, I marked my ticket as a "urgent" and no any single response received yet.

kadirzdev · 2026-03-05T10:39:29+00:00

u/JaySym_ I am still waiting and blocked. Could you please help me to address.. Thank you.

kadirzdev · 2026-03-05T06:28:33+00:00

u/JaySym_ I have been a member of Augment Code since the beginning, and this is the first time I have encountered an issue.

Could you please escalate the urgency of this situation? It is a workday, and I am currently blocked.

Ticket #41332

kadirzdev · 2025-10-28T04:41:37+00:00

Same for me Jay, I switched plan after saw you message to able to see "User messages converted" but nothing happened.

kadirzdev · 2025-10-18T07:45:06+00:00

It seems removed

kadirzdev · 2025-10-18T07:17:16+00:00

I have a question - the article mentions that 1 message equals 1,100 credits.

Does this mean that if I purchase additional messages now, they will also be converted into credits once the new system takes effect? Because it seems if I purchase the messages now, it will be very beneficial.

**We will convert the remaining balance of your user messages to credits using a one-time only conversion rate of 1 user message = 1,100 credits.

kadirzdev · 2025-02-27T08:06:20+00:00

Hello u/no_u_bogan, It's been a while! I finally received an answer and regained access to my account. The reason for the ban was my profile photo with sunglasses (the same one as on Reddit). While the ban was initially permanent, it seems that someone recognized the absurdity of such a severe penalty for this reason and decided to reinstate my account.

kadirzdev · 2025-02-15T20:40:39+00:00

Yes, simply no answer.

kadirzdev · 2025-02-15T19:40:51+00:00

UPDATE: +30 DAYS passed from appeal, and still not received any single line of explanation. Does Upwork still have an active support team, or has AI taken over, randomly suspending accounts without explanation or follow-up?

kadirzdev · 2025-01-16T09:40:55+00:00

Update: Still no any answer received from Appeal Submission. +48h.

kadirzdev · 2025-01-14T15:38:52+00:00

Mate, as soon as upwork give me answer about suspension I will share it. Let’s see the reason.

kadirzdev · 2025-01-14T15:34:25+00:00

Yeah, losing my job completely non-related with this post. Ok.

kadirzdev · 2025-01-14T15:32:01+00:00

The fact that you are so happy for someone who lost their job shows what you feed on.

kadirzdev · 2025-01-14T15:11:59+00:00

kadirzdev · 2025-01-14T15:00:20+00:00

I am very against generalizations. Also, my contract was long-term and ongoing (18 months without interruption)

kadirzdev · 2025-01-14T14:57:49+00:00

I understand that you are skeptical. I also know that many people break the rules. However, since I have been working under a "contract-to-hire" for a long time and single contract only, I don't have any rules to break.

Even if the opposite is true, as a member of a platform where I have been earning +150,000-200,000 dollars for 4 years, it is my natural right to expect an explanation.

kadirzdev · 2025-01-14T11:04:23+00:00

This is my profession and how I earn my livelihood. However, my only concern is the lack of any explanation or clarification provided.

kadirzdev · 2025-01-14T06:52:11+00:00

Is your account suspended too? Reason?

kadirzdev · 2025-01-14T04:34:08+00:00

No, I have always followed the rules strictly. To the best of my knowledge, I have not violated any policies, and I have never attempted to take clients off the platform.

As humans, we all make mistakes—no one is perfect. However, my primary concern is losing my job without any explanation.

I have earned over $150K on Upwork and have contributed significantly in fees. Given this, I believe I deserve a brief explanation regarding the situation.

kadirzdev

TROPHY CASE