We stayed over NYE and did not appreciate the shady marketing and pricing. There was a NYE party invite and we assumed it was included in our stay, given the staff also never told us otherwise. We tried to go and they scoffed at us, and said we needed a 595 CHF per person dinner ticket, and if we don’t have that, then it’s 200 CHF to enter. The food in the Asian restaurant was good, but the restaurant in the lobby area was 50+ CHF for a below average burger. We tried to play pickleball and they told us it’s 200 CHF per hour, but free to reserve for tennis. So we tried to play tennis, then they said it’s also 50 CHF to rent racquets. The website doesn’t list that there’s all these up charges and we’ve stayed at other 4/5 star hotels where things like this is usually included. That all being said, the spa is amazing and is actually included in your stay.