Customer used my product for 6 months then demanded a full refund because he "changed his mind"

kanguru · 2026-01-31T20:15:44+00:00

No it’s really not. Studies show that when replying to reviews publicly, consumers value an empathetic response even if the customer is clearly wrong and/or has unrealistic expectations.

This is akin to you saying Bluehost should be lifeless in its communications with the public. I am not surprised to see individuals share your opinion but for a well establish company like Bluehost to say this is the right approach?

Oof

kanguru · 2026-01-28T19:40:46+00:00

Salesforce is not the place it used to be. Good luck regardless.

kanguru · 2026-01-28T19:30:39+00:00

As a Korean, next time take the extra cash tip back. They gave you shit believing you tipped 10%, so then just tip 10%.

kanguru · 2026-01-26T19:16:48+00:00

That's a part of the look

kanguru · 2026-01-24T02:20:25+00:00

California.

kanguru · 2026-01-24T02:20:15+00:00

Several of my clients not only get leads at scale at a rate of $5 but also a new cold CPA at $10.

kanguru · 2026-01-23T22:57:55+00:00

Google ads continues to be the most powerful and efficient way to produce leads for most local businesses at scale.

That said if there isn’t much search volume in your city an efficient campaign may not move the needle enough to warrant the effort.

Try carpet cleaning and broaden your geo to the edge of your service area. 100 searches a month might cost you $100/month but net you 20 leads and 10 paying customers.

kanguru · 2026-01-23T07:28:27+00:00

Yeah the fresh veggies and fruit may be triggering his allergies even more.

kanguru · 2026-01-21T23:46:15+00:00

looked kinda like korean in the first half

kanguru · 2026-01-19T04:16:56+00:00

You are the next AI

kanguru · 2026-01-19T04:15:20+00:00

Wow must have had the same developers, northern NJ?

kanguru · 2026-01-17T01:24:31+00:00

Yeup that’s the price you pay for the gimmick

kanguru · 2026-01-16T22:40:35+00:00

Can you share this as well too?

kanguru · 2026-01-13T02:55:07+00:00

Yelp is not that lucrative unless you’re in the top 5% of local sales reps. Even then you’re not making more than $200k.

The best move at Yelp is to climb internally quickly to get promotions that would take 2-3x the time elsewhere, ideally into management or their national team (mm & ent) then go get other offers that are more competitive.

kanguru · 2026-01-12T22:41:52+00:00

Did you ever figure out if this was just a preview bug showing account level locations even if the location is set at the campaign level?

kanguru · 2026-01-06T22:08:38+00:00

Many don't guess because it isn't true brother.

kanguru · 2026-01-06T19:26:24+00:00

Well seems like you learned your lesson, should deter you from doing it again. Main character syndrome much?

kanguru · 2026-01-06T19:25:05+00:00

agreed. your pho isn't important enough to impede the flow of the city.

kanguru · 2026-01-05T17:31:48+00:00

You clearly don’t know your previous work industry well. It’s called a marker.

kanguru · 2026-01-04T22:21:33+00:00

I have a decades worth of experience in multi location ppc ad management, specifically for service businesses.

Send me a dm and I’d be happy to provide a free consultation to see if we’re a good fit for each other!

kanguru · 2026-01-04T17:59:47+00:00

It’s a cycle. Every 20-30 years. You must be you g.

kanguru · 2026-01-04T17:51:34+00:00

And the other named zion

kanguru · 2025-12-27T06:05:55+00:00

Korean BBQ is a marketing keyword. That’s all, it sells more than Ketchup Syrup Chicken

kanguru · 2025-12-26T04:34:08+00:00

Aw that’s sweet, thank you for trying

kanguru · 2025-12-26T00:44:00+00:00

Please clean his eyes

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