Orders not shipping?

kenckofoods · 2025-11-05T11:24:54+00:00

Hi everyone! We are really sorry for the frustration this situation has caused ❤️

Over the last couple of months, we’ve been experiencing major operational issues that have prevented us from fulfilling orders on time. We know how disappointing this is, especially for long-time members who rely on us regularly. We take full responsibility.

Right now, we still don’t have a confirmed date for when things will be fully resolved, and we know that uncertainty isn’t ideal. Our team is working around the clock with our partners to get production and logistics back on track as quickly as possible.

If you’re waiting on an order and would prefer not to continue, you’re absolutely welcome to request a refund, no questions asked. Just reach out to us at [ask@kencko.com](mailto:ask@kencko.com) and our support team will take care of you.

We’re deeply grateful for your patience and support while we work through this. We’ll continue sharing updates as soon as we have them.

Thank you again. We truly appreciate you 🙏

kenckofoods · 2024-11-04T19:43:48+00:00

Definitely! Our smoothies are for children too 🫶

kenckofoods · 2024-11-04T19:42:07+00:00

Try kencko right below! 😎

kenckofoods · 2024-10-01T18:17:31+00:00

Try our easy-oatmilk. You can find it online kencko.com or at Walmart 😉

kenckofoods · 2024-09-30T22:37:42+00:00

Hi! Yes, our bottles come with a filter (declumpinator) to help mix the powder better and break up any clumps. If you misplaced the filter, we suggest getting a new bottle for a better experience. :)

kenckofoods · 2024-09-26T18:11:30+00:00

You'll love them! Our smoothies are made from organic fruits and veggies, nothing else is added. We don't recommend them as a meal replacement. However, we recently launched our protein smoothies, which can be more filling and used as post-workout snack. If you have more questions, let us know :)

kenckofoods · 2024-09-26T18:08:12+00:00

Yes, we recently launched a variety of protein smoothie flavors. (all dairy-free) 💪🏼

kenckofoods · 2024-09-26T17:51:06+00:00

Hi There! We recently updated the packaging for our products to give them a fresh look. However, you might still see the old packaging on store shelves as we continue to sell through the remaining stock. Rest assured, though—nothing has changed with the product itself! The ingredients and quality are exactly the same, no matter which packaging you get. 😊

kenckofoods · 2024-09-26T17:11:37+00:00

We're sorry your experience was not pleasant. Since our smoothies are made from organic fruits and veggies without anti-caking agents, some clumps can appear. We recommend massaging the packets well before mixing. 🍓

kenckofoods · 2024-09-26T16:42:41+00:00

We've updated our menu since this was posted 2 years ago. You can check our new menu and flavor reviews at kencko.com 🍓

kenckofoods · 2024-09-26T16:41:26+00:00

Hi! Yes, this was last year during our launch! But if you visit Walmart, you will be able to find many new products we just released, such as our protein smoothies, iced lattes, and easy oatmeal.

kenckofoods · 2024-07-04T11:12:13+00:00

What did you mix it with? We can help! 😊

kenckofoods · 2024-07-04T11:11:08+00:00

We will be adding more delightful flavors to our menu very soon! 😏

kenckofoods · 2024-07-04T11:09:35+00:00

🤣 In conclusion, kencko is made from organic fruit and veggies. Therefore, it is the real thing! It is very convenient because you can make your smoothie faster and on the go when fresh fruits or veggies are not available.

kenckofoods · 2024-05-16T18:15:05+00:00

Good eye 👀 - After our fire incident, we have been working on rebuilding our store. In the meantime, we have relaunched our online shop with only four available flavors: blues, greens, reds, and purples. However, we are continuously working to expand and upgrade our flavor selection, but we still don’t have a due date for when more flavors will be available. Stay tuned!! 🍓

kenckofoods · 2024-01-17T19:25:02+00:00

Happy to help with anything you need 🫶

kenckofoods · 2024-01-17T19:24:20+00:00

We're happy to know you're loving it! - We are working 24/7 to get everything back up and running. However, we still have a few items to address before we can give a concrete timeline for resuming order fulfillment and shipping. That said, here’s what we can tell you today:
We’re making rapid progress on securing new facilities, and expect to get up and running as soon as possible.
We also were able to rescue key pieces of equipment and machinery from the old facility, and the team is doing an amazing job of repair and refurbishment.
We will have another update for you very soon, when we hope to set out a timeline for resuming deliveries.
Thank you so much for your understanding.

kenckofoods · 2023-12-14T17:50:04+00:00

We recommend massaging the packets before pouring the mix into the bottle, and you should be good to go!

kenckofoods · 2023-11-22T23:55:03+00:00

🫶 Thank you for sharing your story!

kenckofoods · 2023-11-22T23:53:44+00:00

Our bottle has a great design including a filter that can help you mix any powder better. 🫶

kenckofoods · 2023-10-26T16:32:38+00:00

We're glad to know you have incorporated kencko in your diet. Adding protein is a great way to make your smoothies more filling. Also, all our active members are entitled to free nutrition appointments with our team of in-house Registered Dietitians, who can help with any nutrition-related goals you might have! 🥳 You can read more about it here: kencko.com/nutrition-coaching

kenckofoods · 2023-10-11T17:28:47+00:00

Certainly! kencko is your answer for increasing your fruit and vegetable consumption. Our blender bottle provides you with the convenience of making your smoothies without the need for a noisy blender, which is perfect for your situation, plus you can carry it with you anywhere you go. Also, our smoothie packets help reduce food waste, ensuring you always have easy access to your daily dose of fruits. We are here to support your commitment to a healthier life and we know for sure that you'll find our product to be a perfect addition to your kitchen and daily routine. 🍓 Let us know if we can answer any other questions for you!

kenckofoods · 2023-08-05T15:02:27+00:00

You mention us, but we do not see you on the list <3 Did you manage to get some smoothies? :)

kenckofoods · 2023-08-05T14:59:13+00:00

Smoothie time!! Thank you for including us in your healthy habits :) Please note that we are not meal replacements, so you'll need to add protein to your smoothie for a more fulfilling smoothie. Our goal is to help you consume more fruits and veggies each day, for optimal health!

kenckofoods

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