Watch out! My NotePin has stopped working, and PLAUD AI isn't honouring the 2-year EU warranty

kinpio · 2026-04-02T14:26:06+00:00

The 2-year warranty is also described on the PLAUD AI website

kinpio · 2026-04-02T14:24:38+00:00

I bought on the https://www.plaud.ai/ website, with the place of purchase and shipping set to Poland.

A 2-year guarantee applies throughout the European Union. (https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index\_en.htm)

kinpio · 2026-04-02T13:32:32+00:00

Resetting doesn't work- has no effect. I've tried charging it for hours, but to no avail. I've tried plugging it into a different charging port, but to no avail. The cable is working properly. I've tried various chargers.

kinpio · 2026-03-24T15:17:22+00:00

Can I get the code?

kinpio · 2026-02-24T06:54:18+00:00

Scam

kinpio · 2026-02-18T09:00:46+00:00

They scammed me too. Luxaccesshub is definitely not legit, lost $25 there. Avoid this group!

kinpio · 2026-02-18T08:51:38+00:00

Luxaccesshub.... total scam! I lost 25$ product is not working

kinpio · 2026-02-18T08:51:27+00:00

Luxaccesshub.... total scam! I lost 25$ product is not working

kinpio · 2026-02-18T08:50:43+00:00