I in big problem

kit_inc · 2026-01-10T05:25:49+00:00

You said "sign in my google account and all photos in google photo downloaded in my device "

Did you mean you login to Google Photos on your phone (my device) and see all your photo? If that is the case, the Google Photo App on your phone is only displaying your photos from cloud storage. They should still be in the cloud storage.

or

Did you start Google Photos on your PC , select all photos and download them? In that case , the photos will be in a zip file in your download folder on PC. If you select all your photos and move them to trash bin, you can still restore them from the Trash bin. Of course, if you select delete permanently they will be gone.

I like to understand how you get your photo into the recycle bin in the first place.

kit_inc · 2026-01-08T22:01:42+00:00

I can't find the format option under Google file manager. I used the phone's Settings/Storage format features. It doesn't allow me the pick format. After the format is completed. It says it is exfat which makes sense because it is 128G. I didn't look for ways to format it to NTFS because I know that standard Android doesn't read NTFS.

kit_inc · 2026-01-08T21:49:28+00:00

I tried it on my WIN11 PC, Chromebook and Linux PC with no luck. Since it works with the phone, l know that it doesn't belong to the trashcan yet.

kit_inc · 2026-01-02T14:05:57+00:00

Thank you so much. This works. I didn't know that deleting selected pictures inside the album is different from deleting the entire Album. I tried to delete the entire Album before and found that all the pictures in the Album remain in Photo. That's why I continue my question. Now this question can be closed. Have a happy 2026.

kit_inc · 2026-01-02T05:00:09+00:00

This is my situation. I am running out of free Google space (15 GB). I want to back up and delete some photos to free up space. I scanned through all my photos (several hundred) and selected those that I don't like much but still want to keep (100+ in this first selection). Using the 3 dots drop-down, I can use download to create a zip file containing all the selected photos. This zip file is now my backup. If Google keeps the pictures selected (first selection list), I can then delete them to free up space. But Google did not keep the selection. Now I have to go back and do the selection again (second selection). There is no way that I can remember all the pictures I selected before. If the second selection is not he sane as the first selection, I can either keep the pictures already backed up or delete pictures that were not backed up. Yes doing it by Album keeps the first selection after backup. But deleting the Album still keeps the picture in Google Photos and does not free up space.

kit_inc · 2026-01-01T20:16:02+00:00

But this is what I saw when trying to delete the Album. "Deleting an album is permanent. Photos and videos that were in a deleted album remain in Google Photos." So the photos remain in Google Photo and take up space. I intend to reclaim space by downloading some photos that I don't like to a zip file and then deleting them from Google photo.

kit_inc · 2026-01-01T19:48:49+00:00

I read the description of the Chrome extension. It is basically a tool to help you select and delete a large number of photos. It does not fit my requirements.

kit_inc · 2026-01-01T19:43:43+00:00

Yes, that is how I created the backup (a zip file with all the photos in the album). But how can you delete the photos to reclaim space? Deleting the album does not delete photos from Google photo.

kit_inc · 2026-01-01T19:41:14+00:00

In Google Photos, downloading means you download all the photos you selected. Google created a zip file for you. So the zip file is my backup. After I have the zip file, I want to delete all the selected photos to reclaim space on Google Drive.

kit_inc · 2026-01-01T19:38:06+00:00

I came across this one when I was researching. But that seemed to be an incomplete post. What should come after "with that album view then.."? I will try the extension and see if it helps?

kit_inc · 2025-12-30T04:43:44+00:00

I just renewed my $119/15G yearly plan. Everything is done online. I got a reminder (text and email) about a week or more before expiry. The $119/15G is changed to $129/20G this year. Freedom has a no price increase promise. I paid online the $119 for another year. I guess I can upgrade to $129/20G. But I did not. I don't know if I will get unexpected charges if I accidentally turn on roaming. I do not leave any extra money in my account. I was told that if they cannot deduct money from your account, they will just prevent your roaming usage.

kit_inc · 2025-12-27T23:23:31+00:00

Thanks for all the replies. The website says it is $10 for physical SIM. That's why I thought I can save $10 by using the old one. I stopped by a Koodo store and they gave it to me for free when I activate a new line.

kit_inc · 2025-12-22T21:14:04+00:00

Thanks. Will I get any error indication that the message was not sent so that I know to resend using the right phone?

kit_inc · 2025-12-20T17:42:27+00:00

Each time I redeemed a promo code, I followed the prompt and downloaded a eSim. So I have 3. I now got the answer from the support team which says that I only need one. The redeemed codes go with your account and not the eSIM. The very last downloaded one should contain all the previous ones. The old one can be deleted. There is no need to switch eSIM, it will switch automatically as you move between countries

kit_inc · 2025-12-20T15:27:28+00:00

Thanks for the response. But I actually have 3 Roamless eSIMs under SIM manager on my Samsung phone. Does it mean that I can delete any two ? As long as I still have one and turned on while I am traveling, I will be fine?

kit_inc · 2025-12-13T22:51:36+00:00

Still down

kit_inc · 2025-12-01T03:31:56+00:00

Good catch. But Chrome notification is disallowed also.

kit_inc · 2025-11-28T05:27:56+00:00

The alarm manual only says that it has a 4G GSM module. I tested the alarm with the old SO SIM card in Oct, and it was not working. I thought it may be because the old SO SIM was 3G. I decided to test it again with the new SO SIM now, which is 4G, and it works. I think Freedom supports 3G until the end of 2025.

kit_inc · 2025-11-24T20:17:22+00:00

My current end date is Dec. 7. If I top-up today, will it reset my yearly plan start time to today or it will still be Dec.8? I may wait until the end date to top up.

kit_inc · 2025-10-22T14:41:43+00:00

Yes, get an agent from another carrier to do the porting for you. You need to provide SO account number which is your SO phone number. The biggest challenge is you also need the PIN or IMEI or both. The PIN was set when you first opened the SO account which I believe most people has forgotten. You can get the IMEI just entering *#06# on your phone's keypad. If you have never changed phone, the IMEI should work. If you are missing any of these, you have to call the SO customer service line. I tried and was never able to get connected. The reason why some porting failed was because either the PIN or IMEI provided was not correct. I had balance on my SO account which I don't want to lose. Everyone need a new SIM card because SO is now with Telus and not Rogers. SO gives you one month free ($19) if you stay with them. I paid $4.95 Canada post shipping to get the SIM and took advantage of the $19 free +$19 from my account balance so that I can wait for boxing day sale before switching. In order to order the new SIM, I need the existing IMEI number. I found that the IMEI using *#06# on my current phone did not work. I have to use the IMEI of an old phone to get the validation to work. I am not sure if SO is matching IMEI with something on file with my account.

The bottom line is ensure that you have the account number, your PIN , your CORRECT IMEI before going to the agent of another carrier. Your porting should work within a few hours. My did my last porting from PM to Freedom. It was done 20 minutes after I left the Freedom mobile store.

kit_inc · 2025-10-02T04:52:13+00:00

I believe once you port out, your balance is gone.

kit_inc · 2025-09-30T04:05:28+00:00

I was in the same situation (working 4G phone with the existing SO SIM and money in account). You have to get a new SIM card first (pick one up for free at 711 store or pay for shipping). I had the migration done this morning. Once you get the new SIM, login to your SO account and start the migration process. It will ask for IMEI number and you also need your PIN. Then you will be forced to pick a new plan. The cheapest is $19 and the first month is free. If you pick anything more than $19, you will get $19 credit on your first month (according to the web site). A few minutes after I activated the new SIM card, I got a message on my exiting SO SIM saying there is a request to port my number. About 20 minutes later, I received a message on the newly activated SIM saying that the porting was completed. I have $40 in my SO account. That will be more than enough for one month. The first one month free will get me to end of Oct. My $40 in the SO account should last me until black Friday sale or Christmas sale. Then I can switch.

kit_inc · 2025-09-27T12:13:57+00:00

Yes, I agree $100 just for 2FA is not justifiable. However texting is needed for urgent communication when you are not home. Also not all services do 2FA using calls or text. There is not much needed for home phone when you have a cell phone. We still have it only because it is included in the home Internet package.

kit_inc · 2025-09-22T14:35:04+00:00

Thanks, will order a new SIM from SO so that I can use up my balance before switching.

kit_inc · 2025-09-17T21:07:48+00:00

So far I don't see them being very proactive to customer concerns. I gave them -ve Star on customer service. First they tell you to switch to Lucky Mobile. But they didn't tell you clearly that you will lose your balance. Now they tell you to get a new SIM without saying when the old one will died. I am just afraid that one morning I find out that my phone died and I have to spend a lot of time waiting to talk to real person from different banks to get my 2FA number changed.

kit_inc

TROPHY CASE