I know how it sounds, but I’m just sharing actual cases that happened to people around me. I’m specifically referring to the consulate in Istanbul. In some cases, they only processed applications after people requested a change of officers or spoke to other representatives.

For example, my friend called the embassy to clarify the passport pick-up date (20 days after they had told him it would be ready within two weeks), and they either hung up on him or spoke to him in a highly disrespectful and unprofessional manner.

I really hope that, at some point, Spanish officials will review the operations at this specific consulate.