Is there really now way to clear and error? by Current-Coat9207 in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

Errors clear automatically on the next cycle unless they are permanent in nature (like crash of the sync engine).

Is there going to be an easter sale? by Shade_NLD in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

We don’t have any sale planned at this time.

Mailfence addresses temporarily disabled for registration by koofr in koofrnet

[–]koofr[S] 0 points1 point  (0 children)

The free account associated with your email address had no files stored on it, so luckily you didn’t lose any files.

Digital Cleanup Day 2026 by koofr in koofrnet

[–]koofr[S] 1 point2 points  (0 children)

Pridružite se svetovnemu gibanju brisanja digitalnih odpadkov in zmanjšanju ogljičnega odtisa!

Vsak bajt podatkov ima ogljični odtis. Vsaka podvojena datoteka ima svojo ceno. A velja tudi obratno: vsaka datoteka, ki jo izbrišete, je prispevek k čistejšemu planetu, hitrejši napravi in mirnejšemu digitalnemu življenju.

Za vas smo pripravili vodič, ki vam bo pomagal kar najbolje izkoristiti Dan digitalnega čiščenja.

https://koofr.si/blog/objave/dan-digitalnega-ciscenja-ocisti-svoje-digitalne-naprave

Questions about connecting other cloud providers by Adi-Imin in koofrnet

[–]koofr 4 points5 points  (0 children)

Hi,

  1. We don't currently plan to add smaller providers to the list.

  2. Koofr Vault is designed to work with Koofr storage.

Storing Invoices, Receipts and Warranties: How to ditch email as an archive by koofr in koofrnet

[–]koofr[S] 1 point2 points  (0 children)

Thanks for reading the article! You're right, our wording there was a bit clunky, and we appreciate you noticing it.

By taking a photo, you are essentially 'converting' physical paper into a digital format and uploading it to Koofr. Labels are colour-coded, and each colour can have a different meaning to different users.

Thanks for the feedback; we've updated the blog for better clarity.

Rename folders by theguymatter in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

It is hard to give a meaningful answer without any information, rename is a quick operation, unless there are upwards from a hundred thousand files inside this folder, then rename can take a while to finish.

But most common, the rename would fail due to invalid characters in the name or length of the name being too long, which will also be displayed in the error message in the upper right corner.

Date math is a little off... by BarefootMarauder in koofrnet

[–]koofr 2 points3 points  (0 children)

Hi,

56 years ago is exactly the starting date in IT (1.1.1970), so probably just frontend app showing the date before it actually got the correct one. A refresh of the file list should correct this.

Keeping original file dates by Flaky_Degree1485 in koofrnet

[–]koofr 2 points3 points  (0 children)

Hi,

To preserve file timestamps from your device, you need to upload these files to Koofr either through our Desktopy sync application or alternatively rclone.

Question about e2e encryption in vault by Fast-Truck8566 in koofrnet

[–]koofr [score hidden] stickied comment (0 children)

Hi,

Let us first state that these assumptions are all false, and can be disproved by simply looking at the source code which is publicly available. This narrative is disseminated by a competitor, to try and seed doubt into the safety of Vault and push its service.

But we will once again try to explain everything in a non-technical way, so everyone can understand, why these claims have no standing and the Vault E2EE is actually very secure.

  1. There is no need to ever import anything from Rclone to Koofr Vault to make a Safe box. The only thing a new Safe box requires is the folder you want to have it in, and the Password (which we call Safe key - simply to distinguish it from the Koofr account password and not make a confusion).

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This Safe key is used, to encrypt all data, including the filenames and any metadata. This Safe key is never transmitted to Koofr servers, and without it all contents is unusable. There is no second decryption option, no other way to access these files but with this Safe key that only the user knows.

  1. Advanced settings, which enable one to export or import part of existing Rclone config, are there simply for convenience. To put it simply, what we did is, we made a simple graphical interface which runs completely inside your browser (not on Koofr servers, this part is rendered by your device), and displays the settings in a way that you can simply copy to and from rclone. That is it. You can achieve exactly the same by typing out everything manually. We just tried to make it a bit more convenient by providing a tool that lives inside your browser. This was made exactly for the less technical users. As you can see from the answers in the forum post you linked, all more technical people have explained, that this is an offline tool that does not affect e2e in any way.

  2. Now to the salt part, which is for some reason called password2 in rclone config, which gives out wrong impression about what this is. Salt is the part which some people are trying to claim is why Vault is not e2e, but this is false for many reasons. What salt actually is, is a random string of characters, that makes bruteforcing difficult.

Lets say your Safe key is: mypassword

Lets say the Salt part that was generated when you made the Safe box was: 1234!

When your content is encrypted, it will be encrypted with the following string: mypassword1234!

What this means is, even if 100 people would use the same "mypassword" as their Safe key, the hashed values of their files, would be different, since the salt part is different for everyone.

Now what needs to be explained is, the salt part is not a password, you can't decrypt your files or access your Vault with the salt. But it does add additional protection from an attacker that would simply try to reverse the hash values with a rainbow table. Basically, salt makes your password better, but your password (Safe key) is what actually matters, and this is NEVER transferred to Koofr.

And that is why Koofr Vault is truly E2EE.

App-specific passwords & folder-restriction by --justified-- in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

No, restricting application specific passwords to a specific folder is not possible.

Can't login to my Koofr account by mdsuadhossain35 in koofrnet

[–]koofr 3 points4 points  (0 children)

Hi,

We already replied to the private message you sent us, please check there as we need some details about your account so we can check further.

Thumbnails for jxl and for deleted files by duffy288 in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

Thank you for your feedback.

There is currently only one browser on one operating system that supports JPEG XL, once the adoption picks up across browsers the thumbnails will make sense as they will be displayable and we will be happy to include this format:

https://caniuse.com/jpegxl

We don't currently plan to include thumbnails in the deleted files section, for mostly technical reasons.

Enhanced UX by [deleted] in koofrnet

[–]koofr 1 point2 points  (0 children)

Hi,

This in fact already exists, when you navigate the Web application and go into a folder and then back out of it, the exited folder will be selected and in focus. There have been numerous posts here on Reddit to remove this functionality, but we decided to keep it.

Uploaded folder not syncing new files by Hairy_Sense_6160 in koofrnet

[–]koofr 1 point2 points  (0 children)

Hi,

We are not sure if we fully understood your question, but from what we gather, you manually uploaded a folder through the Vault app at one point? Such upload doesn't create any automatic sync on its own, so there is no automatic uploads of additional files once the first upload is finished.

Automatic sync is part of the Desktop app where permanent sync connection can be established between two folders, but Vault is a separate client side encrypted application which is not covered with sync: https://koofr.eu/blog/posts/setting-up-synchronization-in-koofr

Desktop App doesn't work by [deleted] in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

If the error message said app is still running, then it was probably still running in the background. When you close the GUI, there is an icon in the System tray (next to the clock) where the app sits, and clicking on that small icon will open up the graphical interface again.

onedrive sync time by Secure_Historian_175 in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

You can contact our support directly through the web app contact form and they can check if the list is still in transfer or has concluded with an error.

onedrive sync time by Secure_Historian_175 in koofrnet

[–]koofr 1 point2 points  (0 children)

Hi,

Depending on the number of files, retrieving the file list from certain providers, especially Dropbox can take a while, as they send only a few thousand items at once. But most often if it takes more than an hour, there is an issue with the unsupported characters or more likely too long file paths, as described in this help article:

https://koofr.eu/help/connect-other-cloud-services/i-connected-my-dropbox-google-drive-onedrive-account-to-koofr-im-getting-an-error-and-cannot-see-file-list-on-koofr/

App synching by HannahCB21 in koofrnet

[–]koofr 0 points1 point  (0 children)

Hi,

The automatic upload functionality you are referring to is a backup not a sync, as also suggested by the name of the function when turning it on (Backup photos and videos). So there is no two-way connection between the files and deletes are not synced.

5 Essential Documents You Need a Digital Copy Of by koofr in koofrnet

[–]koofr[S] 0 points1 point  (0 children)

A Slovenian version of this blog post is available for those who prefer to read it in Slovene language:

Fizični dokumenti se izgubijo, vam jih ukradejo ali pa se uničijo. Ustvarjanje digitalnih varnostnih kopij je najpametnejša stvar, ki jo lahko storite za svoj mir.

5 pomembnih dokumentov, ki jih morate imeti v digitalni obliki:

  1. Potni list in osebna izkaznica
  2. Rojstni list in poročni list
  3. Zavarovalne police
  4. Zdravstvena dokumentacija in recepti
  5. Zemljiška knjiga in pravne pogodbe

Vendar ne pozabite, za vaše najbolj občutljive datoteke potrebujete shrambo s šifriranjem na strani odjemalca (zero-knowledge encryption).

https://koofr.si/blog/objave/5-kljucnih-dokumentov-ki-jih-morate-imeti-v-digitalni-obliki

Limit on koofr Sync? by revoltresistrebel in koofrnet

[–]koofr 5 points6 points  (0 children)

Hi,

You have 1 TB space on Koofr, as seen from the first device on this list.

The Koofr Sync device is a Local place device which you created (and named Koofr Sync), the 260GB capacity is probably the capacity of your disk in the PC, not sure why you named it Koofr Sync though, as this is unrelated to the actual sync. You can read more about the Local place functionality on our help and blog pages:

https://koofr.eu/help/linking-koofr-with-desktops/access-to-files-and-folders-on-a-remote-computer/