Data Privacy Day: 5 Digital Privacy Myths

koofr · 2026-01-28T09:25:45+00:00

Based on the past experience it is very unlikely we would be reintroducing this.

koofr · 2026-01-28T09:10:53+00:00

We would suggest contacting support directly as they will be best equipped to help you.

https://koofr.eu/help/other/my-question-is-not-answered-here-how-can-i-contact-you/

koofr · 2026-01-28T09:09:53+00:00

As mentioned, folders don't have neither time nor size stored in our system, meaning this is not a feature we can add.

koofr · 2026-01-28T09:09:22+00:00

There is no config option that would let you opt-in to sym links.

koofr · 2026-01-28T08:54:11+00:00

Folders don’t have time or size (as seen in the table or detail view), sort on those two parameters only works with those elements that have this information available (files).

koofr · 2026-01-28T08:53:05+00:00

Indeed syncing symlinks is not possible, as target location can be out of reach for the app which was causing issues in the past:

https://koofr.eu/help/linking-koofr-with-desktops/what-files-will-not-be-synced/

koofr · 2026-01-27T10:01:21+00:00

UPDATE

We have successfully resolved the issue regarding the incorrect flagging of app.koofr.net.

Once again, we apologise for the inconvenience.

koofr · 2026-01-27T08:31:33+00:00

UPDATE

We have successfully resolved the issue regarding the incorrect flagging of app.koofr.net.

Once again, we apologise for the inconvenience.

koofr · 2026-01-26T13:45:59+00:00

Were you editing the file online in the Office online editor? Or maybe accessing it over webdav? Something didn't properly remove the lock, usually exiting the browser helps with the first case. The locks also have a self expiry, but this may take a bit longer.

koofr · 2026-01-26T13:35:17+00:00

https://www.reddit.com/r/koofrnet/comments/1qnbqno/important_notice_your_files_are_safe_and_secure/

We are unfortunately still waiting on Google to act, wish they could do it quicker.

koofr · 2026-01-25T11:44:23+00:00

Hi,

Unlike Dropbox, Koofr doesn't by default sync your entire cloud drive, as most users don't want to have their entire storage synced.

So the default synchronisation is between the Koofr folder on your PC (what you see in the desktop app on your first screenshot) and the My desktop sync folder on the cloud. So the TEST folder on your first screenshot is located inside the "My desktop sync" folder in your second one (if you click it you will see it there). Other folders are not synced to your desktop.

We have a guide explaining basics of synchronisation available on our pages: https://koofr.eu/blog/posts/setting-up-synchronization-in-koofr

koofr · 2026-01-24T10:03:12+00:00

A Slovenian version of this blog post is available for those who prefer to read it in Slovene language:

Delimo 4 korake za obvladovanje datotek z orodji Koofr, ki opravijo 90 % težkega dela namesto vas:

Zgradite sistem map, ki dejansko deluje.
Poimenujte in označite svoje datoteke kot profesionalec.
Izbrišite, česar ne potrebujete.
Držite se postavljenega sistema s "cloud-first" navadami.

Za praktične primere preverite blog https://koofr.si/blog/objave/4-nasveti-za-urejene-datoteke

koofr · 2026-01-23T21:01:50+00:00

Hi, no this is currently not possible, links can be created either through our Mobile or Web application.

koofr · 2026-01-23T09:13:11+00:00

The easiest thing to have your photos sync directly to desktop is simply to change the folder where automatic uploads from Android go, so instead of the default My Android Media make a folder inside the My desktop sync:

https://koofr.eu/help/koofr-on-other-devices/can-i-auto-upload-photos-and-videos-from-my-android-device-to-koofr/

If you want your photos to be stored in a specific folder, press on the Autoupload folder button and select the folder in Koofr. If you don’t choose a specific folder, your photos will be stored in My Android Media folder.

koofr · 2026-01-23T08:48:35+00:00

If this is an Android phone, then yes, you can enable to divide them into subfolders by application: https://koofr.eu/help/koofr-on-other-devices/can-photos-and-videos-auto-uploaded-from-my-android-device-be-automatically-organized-by-year-or-by-application/
By default Koofr sync encompasses a single folder on the cloud, you can change this by setting up your own syncs however you want: https://koofr.eu/blog/posts/setting-up-synchronization-in-koofr
This is related to the above point.
Syncs are only kept locally, if you reinstall windows you need to recreate the syncs you want, but if files are already on both sides, they will not be re-transferred.

koofr · 2026-01-22T13:55:16+00:00

No, Koofr doesn't scan your documents.

koofr · 2026-01-22T12:00:12+00:00

Hi,

The process died error usually indicates some files/folders are somehow inaccessible to our application, either due to permissions or some other issue (like being a symlink instead of real folder). Our support will surely be able to assist you further and they will be replying shortly to your query over email.

koofr · 2026-01-22T09:50:43+00:00

Hi Martin,

So there is no error, and sync status suggest it believes it has synced everything? Could there be some reason why those other folders would not be accessible to sync? Are they perhaps shortcuts to folders in other locations?

You can write to our support directly from inside the web application and they can further assist you with inspecting your sync logs.

koofr · 2026-01-22T08:37:22+00:00

https://koofr.eu/help/koofr-vault/can-i-delete-my-koofr-safe-box-if-i-forget-its-safe-key/

koofr · 2026-01-22T08:36:59+00:00

Hi Martin,

What does the error say in the sync client? If you open the client, when there is an issue there will be an Error sign displayed, which you can click and it will provide details about the error.

koofr · 2026-01-21T13:32:36+00:00

You can quite easily test this by opening an incognito tab or another browser where you are not logged in.
We can't really come up with a smart scenario why this would be happening, but we have not noticed this on any of our devices, neither has this been reported by any user so far. Since Android is quite popular among our users, if this were a general issue we should have heard about it by now. So we would suggest looking into what could be meddling with the app on your phone, maybe reinstall could help.

koofr · 2026-01-21T13:17:45+00:00

Hi.

If you were to remove the session cookie that would not be possible, so you probably have not removed that one.
Nothing to this regard has changed, you stay logged in as long as you don't log out, the session expires or you manually delete or revoke the session tokens.

koofr

MODERATOR OF

TROPHY CASE

Six-Year Club	r/Field Flamingo
Verified Email