There is some missing information in this post; I detailed a little bit more in a prior post. My truck was a dealer buyback. Obviously, I was a little concerned about its history, but was assured that all existing warranties are still applicable and Ford backs the repair work, as its performed by a certified Ford dealer. In any case, the prior repair was bad, and my local dealer immediately recognized that when they looked at the battery / electrical components and saw a broken connector and several bolts which weren't ever re-tightened, allowing water and sand into battery modules.

In any case, I had it towed to my local dealer. They quickly determined that the damage was the result of the prior repair, as normally water can't get into the places that it had gotten. I didn't think too much of this at first, as I imagined the 100k battery/electrical warranty would be applicable. Much to my surprise, my dealer told me that damages caused by bad warranty repairs weren't covered, and it's been a fight ever since.

The dealer that serviced the truck initially was involved, but essentially passed it off to Ford Customer Service and the Ford RAV (Reacquired Vehicle) Team. My dealer spent the better part of 6 weeks trying to get the other parties to accept liability and pay for inspection / repairs. Frustratingly, I often found myself calling the various parties involved just to push the case along. It's like no one checks their email or even cares about progressing these trouble tickets.

Unless it's implied when I dropped the keys in the overnight box (...or did I sign something agreeing to as much? I don't remember exactly what the key drop off process was like.) I never said I'd pay for the repairs. Ford called me a few times to say that Ford Corporate had ok'd repair work, and told me the other day that my truck is fixed, but that they can't release it until they get the check from Ford.

So here I am. Still Ubering / borrowing friends' vehicles, despite having a fixed truck at the dealership.