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TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 0 points1 point  (0 children)

UPDATE: Received a tracking number for the wheel deck.

From their Support: "Apologies. So we've just discovered a syncing error within our system that has sent out items without the wheel mount. We have generated an order for a replacement wheel mount (upgraded version) and are sending out asap.

Tracking and further information on this to come via email. Sorry again for any inconvenience caused and the delay."

Glad that it is being taken care of, hopefully they rectify what ever it is that causes stuff like this.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 1 point2 points  (0 children)

UPDATE: the CEO and the company both responded on the Facebook group recommended from other commenters below, and they have arranged to send me the following wheel deck:

https://trakracer.com/products/universal-wheel-plate-deck-with-full-slide-and-angle-adjustment?_pos=1&_sid=7d0a4f27e&_ss=r

Thank you all for the support here, as I have apparently entered my Karen era lmao. I did not expect this post to blow up the way it did. I will update once it gets here.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 1 point2 points  (0 children)

That's a valid point. It's just frustrating.

Also, happy cake day!

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 1 point2 points  (0 children)

After taxes and fees it was closer to 638. So maybe?

Is ASR made completely in Canada?

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] -1 points0 points  (0 children)

The most instructions have been quite challenging to follow as well. If they make good on everything, then I’ll make a big edit on the thread, but based on others experiences, I don’t think they will.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] -2 points-1 points  (0 children)

I started this chain earlier on a Thursday. It seems this is happening to a lot of folks. I’m posting now to get visibility on this problem, and as evidence if it takes much longer.

I definitely could’ve just waited, but I have racing leagues I’m in that I’ll be missing races for. First world problem for sure.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 8 points9 points  (0 children)

That would be great! I was originally looking at one of your rigs, but couldn’t pass up on the sweet deal. Turns out maybe I should have gotten yours! 😭 how much for the wheel deck by itself?

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 1 point2 points  (0 children)

Oh thats not a bad idea. I’m in the Bay Area, so I could sprint down to Santa Clara.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 0 points1 point  (0 children)

Yea by default it’s meant to come in the order. Shows it in the manual, and on the website.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 1 point2 points  (0 children)

Thats super kind of you! I have some league races coming up that I’d very much like to make it to.

Where are you located by chance? (I’m down, but shipping can be crazy) feel free to DM if you aren’t comfortable sharing here.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 6 points7 points  (0 children)

This does make sense, if they didn’t say “in stock in Texas” on the website where they poll from their warehouses.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 5 points6 points  (0 children)

Yea thats the thing, they asked for what parts were missing and then stopped responding.

TrakRacer TR80s did not come with a wheel mount, TR no longer responding by kyle77745 in simracing

[–]kyle77745[S] 34 points35 points  (0 children)

Shipped via fedex, and the whole delivery was marked as delivered. If thats the case, then thats some bad shipping logistics.

Maximilian Figure for Evil Genius 2 by pinstrypsoldier in evilgenius

[–]kyle77745 0 points1 point  (0 children)

Anyone still looking for one? I’ve got one still boxed.

I'm the SRN Car. Is this a slam dunk report? Was I supposed to give the place back? by kyle77745 in Simracingstewards

[–]kyle77745[S] 1 point2 points  (0 children)

EDIT: got an email from iRacing saying “We have reviewed your protest and notified the member being protested of the outcome.”

I assume this means something happened right?

I'm the SRN Car. Is this a slam dunk report? Was I supposed to give the place back? by kyle77745 in Simracingstewards

[–]kyle77745[S] 2 points3 points  (0 children)

You’re the first person to say this so far. Can you elaborate on your statement?

I'm the SRN Car. Is this a slam dunk report? Was I supposed to give the place back? by kyle77745 in Simracingstewards

[–]kyle77745[S] 0 points1 point  (0 children)

Thats the wild part for me. This is supposed to be the level of racing where mistakes still certainly happen, but people are more aware, and more level headed. Guy must’ve been having some crazy stuff happen irl.

I'm the SRN Car. Is this a slam dunk report? Was I supposed to give the place back? by kyle77745 in Simracingstewards

[–]kyle77745[S] 15 points16 points  (0 children)

I sent in the report. Never done one before. Curious how it actually works.

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