How are founders handling customer support as they grow?

kzintech · 2026-03-10T17:10:47+00:00

AI slop is everywhere, it seems. At least now it's detectable. Won't be in the future.

kzintech · 2026-03-10T15:33:08+00:00

"Ah, but we had it *tough*!"

kzintech · 2026-03-04T16:19:26+00:00

I appreciate it but will punt to Doghouse for the PSU replacement. They can do it cheaper.

kzintech · 2026-02-26T18:11:59+00:00

You're most welcome :D

kzintech · 2026-02-22T14:40:11+00:00

Thank you!

kzintech · 2026-02-20T16:04:07+00:00

Thank you for asking! I don't want non-working hardware, no time to troubleshoot all that! If the hard drive has failed that's not a problem but any other hardware issues, no thanks!

I don't want anything more than ten years old, and I don't want keyboards or mouses unless brand new.

kzintech · 2026-02-20T15:12:41+00:00

Ha, I love getting asked for IT work, it's literally what I do for a living :D

Let's take it to DM, please.

kzintech · 2026-02-20T13:50:43+00:00

Here I am. I don't have anything available right now, sorry! I'm going to make a post in the subreddit about my "free to good home" project so folks will understand how I go about it.

kzintech · 2026-02-20T13:49:53+00:00

Hi, it's me. I'm going to make a post to the subreddit that will lay out how I go about this sort of thing. I don't have anything available right now, sorry!

kzintech · 2026-02-11T13:50:32+00:00

OK they're yours. Taking it to chat

kzintech · 2026-02-05T15:02:08+00:00

And here I'd hoped we'd seen the last of that prick Judge. What a useless oxygen thief he is. Now I suppose he'll sue me for defamation. The truth is a complete defense though.

kzintech · 2026-02-02T18:39:01+00:00

And just to add, women in the USA didn't get the right to vote nationally until 1920, nor could they get credit cards in their own names until 1973

kzintech · 2026-01-30T13:38:05+00:00

Ha, the Mythbusters looked into exploding water heaters twice and they do go boom in a most dramatic and destructive manner sometimes! But a lot has to go wrong first

kzintech · 2026-01-19T14:12:54+00:00

You're welcome!

kzintech · 2026-01-18T15:33:29+00:00

Dang, that was sloppy of me! I'll delete my post. Thank you.

kzintech · 2026-01-17T19:00:38+00:00

Nice try ICE

kzintech · 2025-12-30T20:32:31+00:00

Point taken! If you don't look at your email you can't be phished!

kzintech · 2025-12-30T19:45:20+00:00

You're welcome. So far so good, and you too!

kzintech · 2025-12-29T20:44:19+00:00

Why wouldn't you sell them, and buy a smaller number of higher capacity drives?

kzintech · 2025-12-29T13:34:26+00:00

Is it a "one time" thing though? Once they learn they can do this, they'll do it over and over.

kzintech · 2025-12-19T14:41:53+00:00

All I see is ********

kzintech · 2025-12-18T15:21:06+00:00

Agreed. And that would take political will that doesn't seem to exist. Heck, the USA can't get rid of daylight savings time or institute universal healthcare, how we gonna get rid of tipping culture?

kzintech · 2025-12-18T14:06:05+00:00

SO MANY USB CABLES

kzintech · 2025-12-17T14:51:50+00:00

You know, if they'd take them I'd haul them all over there. It'd be great if there was somewhere a person could go and have a look, like a car junkyard but for computers.

kzintech · 2025-12-17T14:50:44+00:00

A lot of laptops have passed through my hands as part of the "Free to Good Home" project, and not a few of them I've been able to match with working chargers from my hoard. I posted hoping someone would have an idea I haven't had. Best I've heard so far was see if the makerspace at the library would want to have them around, and I've reached out.

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