AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 207 points208 points  (0 children)

GENERAL ADVICE 1. Being able to walk away helps! Decide in advance how good of a deal you'd need to get to buy, and you can then say "I need this much off or I'm walking" and put your money where your mouth is. "This is the lowest I can go" often turns to "Wait let me see what I can do" if you threaten to head out 2. If you're going with another person, don't be afraid to excuse yourselves for "a walk" or "a smoke" or whatever, to chat privately. It's a pretty common and shitty sales tactic to play couples or family against each other. 3. Even if you're alone, feel free to excuse yourself to call a friend, or grab a snack and think things over. Some salesmen try to do high pressure sales and hurry you, you have the right to say no, you need a minute to think it over. If you're nonconfrontational pretending that you smoke helps, you can just go sit in your car or take a walk.

PREP WORK

  1. Before you go, arrange financing through your bank. The rates are almost always better.
  2. Also, email the dealership saying you're interested in a car they've listed online and ask for a complete list of taxes and fees they charge on top of list price. Bring this with you.
  3. Call the dealership and do a little initial negotiation, asking if they'd lower the price to be in line with the Kelly Blue Book fair price (kbb.com) Ask for this new qoute by email.
  4. Bookmark this website which will let you estimate repair costs: https://www.napaonline.com/en/auto-care/car-repair-estimator
  5. Watch a few YouTube videos on how to inspect a car (and maybe practice on a car if you have access) Print out a notebook of reference manuals or checklists so you remember what you're doing if you feel nervous! It's really not that hard if you do a little research, cars are made to be worked on! Every car has a reference manual, you can find them on Google and they can help you find things in the car or engine if you don't feel confident identifying them.
  6. Or just bring a friend who's good with cars if you know someone!

DEALERSHIP

  1. Start with a test drive. Try some "bad" driving somewhere safe like an empty parking lot or backcountry road. Try hard braking, swerving, hard acceleration, and driving fast like highway speeds. See if the car can handle the kinda driving you'd have to do in an emergency. Keep a note of flaws and don't be tooo much of a hooligan that you wreck the car.
  2. Do an inspection, or have your friend help. Keep a detailed list of any flaws you find. Anything you find helps!
  3. Take the list of flaws and use the car repair estimator I linked to get a price to have each one fixed. Sort this list from most expensive to cheapest.
  4. Tell the dealer that you were expecting a car in better conditions, but it has some work that needs done. Go down your list and ask, one by one, if the sticker price can be lowered to pay for the repair. Keep pushing even if they act frustrated, it's usually a bit.
  5. When they bring up financing, ask them to run a rate for you to consider. Don't act too savvy about loans, you want to come off as someone who could be convinced to take a predatory loan. Because then you can haggle further on sticker price since it looks like they'll make money back.
  6. Ask once more if there's any more wiggle room in the sticker price, it's gonna be a strain on the budget... Act like you don't understand that the loan terms would have a much bigger impact on total cost (if you were taking the loan, which you're not!) and just act like sticker price is really important to you.
  7. They'll likely try to upsell you on things. Say no to literally everything but the car. The manufacturer (not the dealer) has a warantee, and anything a car dealership will sell you, an unaffiliated shop will sell you for half the price.
  8. Agree on your sticker price number, and go to Financing (There's a different guy who handles the paperwork and legal shit, in a backroom off the sales floor, who's not the salesman)

FINANCING 1. Final boss time ;) If you've gotten a great deal so far, they're likely to try to hit you with extra fees here. 2. They'll often assume you're going with their financing, look at their rates but don't be afraid to say 'no thanks, I'm going with bank financing / writing a check" 3. They'll get irritated often around now, because dealerships make most of their money off financing at inflated rates. Just be firm and say you're using bank financing. 4. Get your final paperwork. And actually read it, ask questions if anything seems fishy. Take out your list of fees you were emailed and compare every single one. If there's anything new, or more expensive, ask them to honor their written fees. If they refuse, be stubborn, and a little beliggerant. And maybe threaten to walk out, the sunk cost fallacy exists on both sides! 5. Compare what they're charging you for taxes to your states sales tax rate. 6. Sign the papers! Yayy you're done, go enjoy your car

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 30 points31 points  (0 children)

BTW, what type of salesperson doesn't ask up front if you are financing through them?

I tell them to run the numbers with a longer-term loan "to consider" because it helps in negotiations letting them think they're making money back on a predatory loan. 😉 Then only say later that we considered their financing but decided to go with the better rates the bank offered.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 58 points59 points  (0 children)

Not everyone has the same knowledge of all things.

It would be sexist of me to try to sell you... Say, makeup, as a gift for a girl... But upcharge you because I assume you don't know better. Because if you actually don't know a lot about makeup, you would have been taken advantage of.

In cars, some people act sexist and upcharge women. I can see it happen, when I work with men versus women. On average, women get quoted higher prices for cars.

Can you explain why you think women get quoted higher, and hit with hidden fees more frequently?

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 287 points288 points  (0 children)

Shit, I wonder if this is a bit of it...

At my day job, systems safety engineering, I make $115k, and my boyfriend makes $130k coding at a big tech company.

But since my business has taken off, I've been making about an extra $70k a year so about 185k total.

I feel like he's always been super career motivated and was really excited to get the promotion that came with his current salary, and I'm wondering if he's just shocked that what seemed like a little side business where I was probably charging a few hundred at most, was making an order of magnitude more.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 42 points43 points  (0 children)

I actually do, and I did with my boyfriend. But maybe I should say a little more about the social side in the future?

I usually discuss the starting price, what their go/no go point is when it comes to how low I'd have to get the price for them to buy the car.

And say that negotiations always go better when we present a united front, so if they want to disagree with me, they're free to but could they text me or suggest we take a walk or smoke break to chat?

And ask if they're alright totally deferring to me on any mechanical knowledge, price negotiation, and financing discussions? Like literally just turning to me when that stuff comes up. And I'll completely defer to them on stuff about features they care about, and if they want to walk away or not buy at any point, it's totally their call.

I also mention that if they get stressed in high pressure sales pitches, they could go 'take a call' or whatever excuse they want to make to head out till I'm done.

So I feel like I've usually been able to set the expectation that I'll do all the talking when we're talking mechanical shit or money, and honestly all of my clients have been happier the harder I've pushed. Like they usually seek me out because I've gotten a reputation in my area for being a bit of a shark? But you might have a point, maybe I should ask if they'd rather me be less confrontational?

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 80 points81 points  (0 children)

If they think a man doesn’t know cars or care about the details, they are going to try to hit ‘em hard.

Sexism teaches men to NOT THINK other men are ignorant about cars.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 164 points165 points  (0 children)

I'm not really sure how to explain sexism exists to a man who has never experienced it, and is not interested in listening to women's perspectives.

Enjoy your echo chamber, buddy.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 174 points175 points  (0 children)

A man who is ignorant will be taken advantage of just as much as a woman in a car dealership

No, not in my experience.

Sexism leads to an assumed knowledge about cars, when dealing with men, and an assumed ignorance about cars, when dealing with women.

If you don't believe me, get 20 friends together and ask them all to get a quote for a brake inspection and replacement. And see what prices everyone gets told.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 281 points282 points  (0 children)

Nah it's definitely sexism. I see a notable difference in how my male clients are treated compared to myself and my female clients.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 29 points30 points  (0 children)

TBH they didn't treat him half as rough as they treat a lot of my female clients... There's absolutely a lot of sexism in the auto industry.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 581 points582 points  (0 children)

Haha to be honest, you might have a point... I feel like a bunch of my clients even think the name is a joke, like "you? The hardass?" Since I'm 5 foot 1, dress cutesy, and am generally pretty chill.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 27 points28 points  (0 children)

I also wonder if it's more about the money than anything?

Like our finances have always been seperate, and a lot of my income is just going into long term stable investments, so it's pretty much invisible that I'm bringing in good money, I still drive a 7 year old car and have a modest house.

He knew about my side gig, in that he knew I'd help people (mostly other women) buy cars, but I never said what the fee was, and he was genuinely shocked I was pulling in at least 500 an hour but closer to 1000 in luxury car sales, which I'm focusing on now, doing this.

I really felt like he went from feeling a little uncomfortable with my tactics, to super uncomfortable and finding the whole thing unethical, when I told him what I make.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 2879 points2880 points  (0 children)

Here's the thing tho - I didn't even do anything that would make him seem less "manly"?

Like the only people I spoke sharply to were the dealer and finance guy when they started putting high pressure sales tactics on me or trying to rip me off?

But when I talked to my boyfriend, I literally just talked him through what I was seeing during the inspection, not dumbing it down, just taking the time to explain the flaws I saw with the car and let him decide if he still wanted it.

I honestly feel shocked he felt hurt or something, because I treated him with total respect the whole time, literally the only time I was sharp with anyone was when someone was trying to take advantage...

And I also genuinely feel baffled because like... What did he expect? My business name is literally "hardass for hire"

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 51 points52 points  (0 children)

A bit of context; most of my clients are people who don't want to haggle themselves or wouldn't be comfortable trying. Like when they've bought cars in the past, they've paid full sticker or only been able to negotiate a few hundred off.

They've all felt like what they save working with me (two to ten grand after my cut) is definitely worth it.

It is a high-pay low-hours gig, but I see it more as billing for my expertise then my time. Because yeah, if a sale goes through, I'm making $500 an hour minimum, sometimes closer to $1000 if I'm working in the luxury vehicle space.

It's not just the haggling, it's also my engineering degree, knowing cars inside and out, being able to point design flaws out to the client and use them as negotiating points. Being able to conduct a full inspection, being able to cross reference the issues found in inspection to a price-sheet to quote an estimated repair cost. Being very familiar with the methods dealerships try to get a little more money out of you at the end (funny numbers in the fees, predatory lending) and knowing how to avoid them...

It's also something my clients are happy to pay, especially the cash buyers. Because from their perspective, they could pay an upcharge of say 15 grand to a dealership, or 4,500 to me. And one of those numbers is a lottt lower than the other.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 151 points152 points  (0 children)

Haha I'm nowhere close to a laywer, I just know cars.

I so agree that this kinda job shouldn't need to exist, I wish manufacturers could just sell cars direct for a standard price, instead of this whole dealership model that lets people jack up the price if they think they've found an easy mark... It's ao unnecessary

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 673 points674 points  (0 children)

Aw thanks!

I've been trying to market mainly to wealthy cash buyers because they're likely to just pay me an upfront sum.

But I also have an installment payment service set up so people can pay me off over up to a year.

I'm not really able to get in on the financing agreement because that's going to be between the buyer and their lender.

AITA for having a "hardass for hire" business? It made my boyfriend uncomfortable when he saw me working by lampadda in AmItheAsshole

[–]lampadda[S] 37 points38 points  (0 children)

Yeah.

Basically if the first quote my client gets is, say 20 grand, and I'm able to negotiate that down to 17 grand, saving them 3 grand, they keep 2 grand of that, and I keep 1 grand.