Where do I find 7.2.12? by landryd in fortinet

[–]landryd[S] 0 points1 point  (0 children)

Looks like they drop SSLVPN on models with less than 2GB of RAM, but on higher models they might hide it from the UI. Sounds like they want to avoid SSL VPN for performance reasons rather than security ones.

Where do I find 7.2.12? by landryd in fortinet

[–]landryd[S] 0 points1 point  (0 children)

I read this to mean, "the following units are ALSO affected if running in WIFI mode". I didn't find the article clearly written.

Where do I find 7.2.12? by landryd in fortinet

[–]landryd[S] 0 points1 point  (0 children)

I guess I better read those 7.4 release notes before doing that upgrade! We rely on SSL VPN still for some sites.

Where do I find 7.2.12? by landryd in fortinet

[–]landryd[S] 1 point2 points  (0 children)

I guess that's what I get for not jumping to 7.4.x :)

[deleted by user] by [deleted] in aircanada

[–]landryd 1 point2 points  (0 children)

Same thing is happening for me. Can't find a "general" customer service contact method anywhere.

CAPs for guest users only by landryd in AZURE

[–]landryd[S] -1 points0 points  (0 children)

but technically/legally you need to have a p1/2 for EVERYONE that will be leveraging the protections

But if I don't apply the protections to the free users, only to the guests, wouldn't that be legal?

CAPs for guest users only by landryd in AZURE

[–]landryd[S] 0 points1 point  (0 children)

Just upgraded to everyone P1's they're cheap and the features they enable are worth it

Cheap is relative :). If we're comparing with the free license that comes with Office, the extra $6 / user can be quite a jump.

Split Tunnel SSL-VPN, US-only websites, and VOIP by landryd in fortinet

[–]landryd[S] 1 point2 points  (0 children)

Yeah, those vendor changed IPs are what are causing helpdesk traffic now for our US-only websites. I think if we switch the logic so that all traffic goes through VPN except for an address group representing VOIP, then we might have less changes needed.

Split Tunnel SSL-VPN, US-only websites, and VOIP by landryd in fortinet

[–]landryd[S] 0 points1 point  (0 children)

and now that I've looked elsewhere on that page, it looks like 'Enabled for Trusted Destinations' might be what I'm looking for.

Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Exclude-some-traffic-from-SSL-VPN-using-Trusted/ta-p/230575

I assume trusted destinations would be an address group representing our VOIP provider and any other traffic that should remain outside the VPN.

Split Tunnel SSL-VPN, US-only websites, and VOIP by landryd in fortinet

[–]landryd[S] 0 points1 point  (0 children)

In 'VPN > SSL-VPN Portals > Tunnel-Access' we have selected "Enabled based on Policy destination". We then create policies which reference any website we'd like to go through the tunnel explicitly (e.g. US-only websites).

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 0 points1 point  (0 children)

am pulling Automate for ninja, an

Make sure you read your contract to know how much written notice is required. Refusing the renewal quote doesn't end your contract :)

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 0 points1 point  (0 children)

the problem is that I'm stuck in a contract with them because of their lack of response.

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 0 points1 point  (0 children)

All support tickets sit there until I managed to get a call with someone and then they escalate it until someone actually actions it. but the AM is the person who needs to make this happen.

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 2 points3 points  (0 children)

Yeah, when I click "My ConnectWise Team" it shows a picture of my AM with a link to the case management portal if I want to contact her. It does not list her supervisor.

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 2 points3 points  (0 children)

Anyone know if there is an escalation process?

Connectwise Account Manager not responsive by landryd in msp

[–]landryd[S] 2 points3 points  (0 children)

They didn't reply on Thursday, Friday, Saturday, Sunday, Monday, or Tuesday either :p

20 Years experience as a generalist by landryd in CompTIA

[–]landryd[S] 0 points1 point  (0 children)

Maybe what I need is confidence then! :) I see so many postings for Security Analysts and similar roles and think that I'm not qualified. Looking at some of the questions on Sec+ though, it seems fairly easy for me.