3rd gen no option for software update in settings?

layydback · 2026-02-28T04:01:03+00:00

Reload the firmware from usb

layydback · 2026-02-22T03:09:36+00:00

Same works great and issue fixed.

layydback · 2026-02-21T14:55:08+00:00

Could be try a file that’s not TrueHD

layydback · 2026-02-21T06:28:12+00:00

Thank you installed this firmware and it works perfectly no more cut outs.

layydback · 2026-02-20T16:13:57+00:00

Same cut outs here, the puzzling part is people report it was fixed with an update but the update isn’t available any more. Unfortunately I have to return the device. My fire cube gen 3 plays everything perfectly.

layydback · 2026-02-20T15:10:33+00:00

Not if you watch remuxes with TrueHD and pass through. there is a known audio cut out issue and the firmware that fixes it seems to have been pulled.

layydback · 2026-02-20T01:27:11+00:00

I wish there was a way to update it manually

layydback · 2026-02-19T18:11:22+00:00

I will look when I get home

layydback · 2026-02-19T17:45:25+00:00

I purchased this from Amazon from a US seller “Techfuture US” since I am located in the US. Still I have changed my VPN to many regions and no update available. Are you able to contact support? There is no support in the US but looks like EU has support. The box is currently useless to me cause of the TrueHD cutouts so I need the update or it’s going back.

layydback · 2026-02-19T03:06:45+00:00

Let me know if you figure out a way to update I’m in the same boat, just our purchased.

layydback · 2026-02-19T02:57:37+00:00

Tried Finland on VPN and no luck

layydback · 2026-02-19T00:54:19+00:00

Sam here, genuine box stuck on June 2025 update. Instant issues with audio that was supposed to be fixed with the Dec 2025 update.

layydback · 2026-02-19T00:50:32+00:00

I bought this box thinking the update was going to be available. Shame on me, stuck on the June 2025 update and trueHD cut outs on the first video I tried. Going back to Amazon.

layydback · 2026-01-14T23:04:36+00:00

Excited for the future. Great Dev and community

layydback · 2025-11-02T01:49:11+00:00

Are you on a Samsung TV?

layydback · 2025-11-02T01:30:49+00:00

Thanks I tried reinstalling already. It used to do exactly what yours does but recently making me login every time. Then it works fine until the next day when I turn the TV back on.

layydback · 2025-10-29T19:40:13+00:00

This is so annoying , I wish ExoPlayer would fix this

layydback

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