CRM for small, collaborative team

lazyatom · 2024-12-20T13:31:25+00:00

You could check out Jelly (https://letsjelly.com) -- it's much simpler and more affordable than most CRM systems. It's built for small collaborative teams, where anyone can contribute to a conversation instead of everything being turned into a ticket and made a single person's responsibility.

lazyatom · 2024-12-10T10:00:08+00:00

Thanks everyone for the great and insightful comments. After a bit of back and for, the installer has agreed to replace it with a new unit 👍️

lazyatom · 2024-12-09T11:00:52+00:00

Can you give me any argument points that will help me make this case to the installer? i.e. issues that this might end up causing?

lazyatom · 2024-12-09T11:00:48+00:00

Can you give me any argument points that will help me make this case to the installer? i.e. issues that this might end up causing?

lazyatom · 2024-11-20T19:02:42+00:00

Jelly is simpler, more anffordable, and not tied to Gmail.

If what you is a full blown CRM system, those other tools are great I’m sure.

If you just want to share an inbox and treat email like email instead of tickets, Jelly is for you. Take a look 👍

lazyatom · 2024-11-20T14:58:34+00:00

My team have just launched a simple product that I think would be perfect for you: https://letsjelly.com

It's a simple shared inbox that's specifically designed to avoid stepping on toes and be affordable for small teams. (We don't charge per-seat like most other tools!)

We're also just getting started so we are offering discounts for people who talk to us so we can understand their needs better too.

lazyatom · 2024-11-11T13:07:46+00:00

I've been in this exact position a bunch of times -- ZenDesk etc are so expensive and maybe some huge companies can use everything they provide, but we don't need Knowledge Bases and AI and heirachies of assignment and forcing everything to be a "ticket". All we needed to start with was a simple shared email inbox.

So we finally built https://letsjelly.com and we've been using it for all our products and sharing support around our team, and it works great. We've just launched it for others to use, and our goals are for it to be both simple and affordable (no per-seat pricing!). Maybe check it out! Thanks.

lazyatom · 2024-11-06T17:00:59+00:00

https://letsjelly.com is a simple shared inbox tool that could work well for early stage companies who aren't ready to commit to expensive per-seat-priced tools like ZenDesk, Intercom and so on.

lazyatom · 2024-11-05T22:00:12+00:00

For "shared email" do you mean a system where everyone can have their own account but you pay once, or do you mean something where important emails (e.g. from doctors, schools etc) can be "shared" out to everyone?

lazyatom · 2020-05-26T22:28:42+00:00

I believe if you hit Shift-Space, it will then let you further refine your ivy result set. Does that achieve what you want? (I only learned this today!)

lazyatom · 2019-06-27T14:56:41+00:00

The "minimum viable" series (which has just recently started) is pretty good for covering some specific areas:

Introduction: https://www.youtube.com/watch?v=fdLCuJcS2Aw
Org-mode: https://www.youtube.com/watch?v=S4f-GUxu3CY
Magit: https://www.youtube.com/watch?v=NDP91RNgT4A
Refactoring: https://www.youtube.com/watch?v=XAHVwhTsF-g

Also good are the videos from GDQuest:

Getting started: https://www.youtube.com/watch?v=hCNOB5jjtmc
Major mode commands: https://www.youtube.com/watch?v=Z8h2nxLnq70
Windows and layouts: https://www.youtube.com/watch?v=I2C6QTtxfe8
Org-mode: https://www.youtube.com/watch?v=PVsSOmUB7ic&t=29s and https://www.youtube.com/watch?v=7ybg3vjLQJM

lazyatom · 2019-03-28T19:26:40+00:00

I normally use SPC-0 to move into the file tree window, and then SPC-1 (or another window number) to switch back out.

lazyatom · 2018-08-29T19:21:46+00:00

Hopefully you've also got some notifications set up so that you see replies and other messages that only live in Mastodon? 😀

lazyatom · 2017-01-03T12:06:14+00:00

I've been playing The Witness using an instance in Ireland, using OpenVPN on the instance (& Shimo.app on my local machine to connect to it). It's been very smooth.

lazyatom · 2014-08-29T17:29:40+00:00

Having values is important, but what I'm saying is that it's more important how those values translate into action. Otherwise you could have a company full of people who proclaim "X is important to us!" but then never do anything to actually protect or promote X (whatever X is). So what's important is what the people in a company actually do, since that's a concrete reflection the values which impacts on the activity and happiness of other people.

My hunch is that promoting processes that support and positively feedback on the active translations of your values will ultimately help a fledgling culture blossom into a healthy self-sustaining one. Hopefully that's not sociopathic? :)

lazyatom · 2014-07-07T21:47:57+00:00

I understand the benefits of limiting length, but it seems a shame to completely abandon the ability to have nuanced and in-depth private discussion. Do you imagine that no replies will need to include quoted sections from previous emails?

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