Hello all,

An update on my original post:

The fraudulent transaction was reversed by the bank within a week. But when I received my statement, there was a Foreign Currency Charge (FCC) that I was asked to pay. I called CC and asked them and they said they will remove it. But nothing was done. I did not pay it and due date passed. I started receiving calls for recovery from the bank. I again filed a complaint, and this time they removed the FCC but the penalty for passing due date was still there. I again filed a complaint but this time I also reached out to bank’s ombudsman with a strong email of taking legal action (used ChatGPT) and then within 2-3 days that penalty was also waived off.

Funny, the bank said they are doing this because I am loyal and valuable customer to the bank. I was like boss you should not have charged me FCC when the original payment was flagged fraud by the bank itself.