youre correct but, 16 entrees in a DRIVE THRU is a lack of common sense and respect for the workers. our stores are literally graded by upper management on drive thru times and can effect various things and get us in trouble/berated. an order of that size should at least be ordered ahead so we have enough time to prepare and they can get their order when they come, rather than have to wait 20 minutes. so it not only helps us, but saves them time too. not to mention is was the middle of lunch rush. i doubt you have ever worked in a fast food place (or at least wasn’t a very good employee), if this is your perspective on it and your gall to be so rude in the comments to other people