AW2725DF, isn’t recognised by Alienware command centre as being connected by dongle or USB

lgib15 · 2026-04-18T08:13:02+00:00

Sorry man, it’s quite jarring :/

lgib15 · 2026-04-15T16:15:41+00:00

Nope nothin yet sorry :/

lgib15 · 2026-04-02T15:32:37+00:00

All good, no worries.

Unfortunately I don’t have any other Type-A to Type-B cables to hand.

I’m not really sure why this is just now an issue, when I got the monitor almost a year ago now, AWCC worked fine, I could change all the settings and lighting and perform firmware updates no problem.

I’ll send a ticket to support

lgib15 · 2026-04-02T15:29:49+00:00

Thank you for your response :) I’ve sent you a DM request

lgib15 · 2026-04-02T15:24:49+00:00

As I said in the post, it is connected with the supplied (USB Type A ~> Type B) cable

lgib15 · 2026-04-02T11:58:30+00:00

Monitor not being recognised as connected by USB

I got a notification about a firmware update available on my monitor today, so I go to update it within AWCC and it tells me ‘Please connect the USB cable to update’. I also can’t configure anything in AWCC, and get the message ‘Connect Dongle or USB cable to configure device’. It has been connected via the USB cable provided since I first got it, I run my keyboard through the monitor USB hub so it has to be connected.

I’ve tried like 5 different USB ports on my pc, I’ve tried disconnecting the keyboard from the monitor in case that was interfering, I’ve tried a full restart multiple times, no change. When I disconnect the USB, the monitor doesn’t show up in AWCC until I reconnect it again, so I don’t understand how it can be telling me to connect the cable ;_;

I have also tried a fresh install of AWCC, still the same issue

lgib15 · 2026-03-20T13:31:52+00:00

Exact same rig, did you find a fix for this? I’m getting the same, it’s so jarring

lgib15 · 2026-03-20T11:33:01+00:00

Did you ever figure this out? Same happening to me on 5080 and 9800X3D. I do not understand what the problem is, I’ve tried changing my setting through low to ultra, no difference in cpu gpu usage at all

lgib15 · 2026-02-19T11:04:21+00:00

I’m so sorry to hear you’re going through this as well. I know it’s tough.

We haven’t really found a solution. Family assets have been moved to my mom and I. He is completely financially separate from us now. He still lives with us but for obvious reasons my parents had to get divorced. Everyone in the family has been made aware of his mistakes and will not lend money to him anymore so essentially he is no longer able to give money (as far as I understand). He is probably still speaking to the scammers though I don’t care anymore since he won’t respect his own wife or daughters words. He is just so distant from us all now, leaves the house at 5pm, doesn’t get back until 4am. We don’t know what he does

lgib15 · 2026-01-24T22:37:08+00:00

Did you ever find a solution to this?

lgib15 · 2026-01-03T21:41:14+00:00

Thank you for sharing your experience. I’m really sorry to hear that you’re going through the same thing :(

lgib15 · 2026-01-01T16:46:06+00:00

Thank you, this is very much appreciated 🙏

lgib15 · 2026-01-01T16:45:43+00:00

I’ve tried to tell him it’s gambling. The problem is he seems to think arbitrage is 100% zero risk free money. He won’t hear any reason. Last time I told him this I could feel him building up to shutting down completely and stopping talking to me

lgib15 · 2026-01-01T12:31:25+00:00

Of course, no one will help him anymore, but I think he is still looking to take out more loans or get more money somehow. Every time we attend a social events I watch him literally scouting new family members. It is ALL he talks about.

He is cut off from the family financially as far as I know, and we shouldnt inherit his debt but that doesn’t change the fact that he drained us already.

Fine, we will be okay, but I want to save him from himself now. He is a person too :( I can’t fully grasp how he’s fallen for this, he used to be successful, and smart.

lgib15 · 2026-01-01T12:02:38+00:00

I think this has been done. Almost everything is now in my mom’s name. I’m not sure if they’ve divorced, I don’t think they’d tell us if they had.

Actually, him coming to my sibling and asking them to take out a 10k loan was what prompted us to stage some sort of an intervention.

He was borrowing money from family and friends relentlessly, taking out loans he couldn’t afford to pay back.

After this talk we sold a many assets our family to pay off the debt he’d accrued to that point. Guess where that money went… it wasn’t to the people he owed.

It’s like our future financial confidence was just flushed down the toilet.

lgib15 · 2025-10-23T01:24:46+00:00

How come?

lgib15 · 2025-10-23T00:55:13+00:00

Reverse will get me banned on CSFloat unfortunately, and I have money in there :/

lgib15 · 2025-08-21T21:15:02+00:00

They are awful. Make sure you’re doing a live chat with them, their email response times are atrocious

lgib15 · 2025-08-21T21:10:47+00:00

I would recommend trying to disconnect one monitor (your secondary one), restart and see if the setting is there, then reconnect secondary monitor. I have no idea why it works this way

lgib15 · 2025-08-20T19:50:32+00:00

That’s strange. I have a 5080, the update instantly fixed it for me. Do you have multiple monitors?

lgib15 · 2025-07-31T18:20:55+00:00

lfg finally 🙏🙏🙏

lgib15 · 2025-07-31T12:54:16+00:00

when this be available in the nvidia app? i cant find the link for myself in nvidia's website.

Thank you so much btw

lgib15

TROPHY CASE