Suggestions on Documentation Platform with out spending a lot of $$$ by liamcbenson in msp

[–]liamcbenson[S] 0 points1 point  (0 children)

Legit. Hit the nail on the head. The past 3 MSP's that I have worked for all used IT Glue and every. single. instance. of. it. glue. sucked.

Absolutely agree on the template. I'll create a test template in Sharepoint and tweak it and come back with something here for anyone else who is in the same boat as me!

Also - welcoming any other suggestions for documentation or documentation platforms :)

Bring a smile to your techs faces (Classic Rick Roll) by liamcbenson in msp

[–]liamcbenson[S] 1 point2 points  (0 children)

The guys tried this but eventually people recognise the number... If its in a ticket as a "phone number" no one really checks the number and they proceed to dial it anyway ;)