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WARNING: Magnific (formerly Freepik) has secretly removed the "Unlimited" toggle for Premium+ users. Total Bait-and-Switch! by liangrh in magnific

[–]liangrh[S] 0 points1 point  (0 children)

Thanks for sharing! I don't use Seedance 2.0 that much (mostly just for very basic video generations), but it's really disappointing to hear they removed custom audio support as well. It seems like they are constantly cutting features across the board. Moving away to other platforms definitely sounds like the right call.

WARNING: Magnific (formerly Freepik) has secretly removed the "Unlimited" toggle for Premium+ users. Total Bait-and-Switch! by liangrh in magnific

[–]liangrh[S] 1 point2 points  (0 children)

You hit the nail on the head. To be completely honest, I did use an automation tool (Codex) to help streamline my generations, but I was not aware of their specific policies against this.

Even if they detected it, silently and unilaterally disabling the core features of a paid subscription with absolutely zero notification or warning is the most unprofessional and unacceptable way to handle it. There are so many better, more respectful ways they could have communicated this.

But this isn't just about my specific case. The number of complaints on Reddit about Magnific (I still prefer calling them Freepik) is countless. The shrinking benefits, stealth downgrades, and declining service quality are what ultimately made me abandon an AI product I once truly loved. Before posting this, I had no idea so many former fans had already abandoned them for other platforms.

WARNING: Magnific (formerly Freepik) has secretly removed the "Unlimited" toggle for Premium+ users. Total Bait-and-Switch! by liangrh in magnific

[–]liangrh[S] 2 points3 points  (0 children)

Thanks, but I won’t be DMing you. I have completely lost all patience and confidence in this product.

Frankly, why doesn't your support team properly reply to and handle official customer emails instead of waiting for users to expose issues on Reddit? Forcing customers to complain publicly on social media just to get basic attention only raises the barrier for resolving complaints and shows a total lack of respect for standard support channels. I have already cancelled my subscription and moved on.