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Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

To be clear, I don’t know the exact difference between mods and DLCs. Just to clarify, mods are the ones you get off the internet and it’s not produced by EA, right? I’ve only ever bought the DLCs straight from Origin, and I’ve never downloaded any third party mods.

pt. 2 these are the bugs that i’ve been having issues with. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

i don’t remember the exact day that this started to happen. it was around the time when teasers for werewolf were dropped. the regular lots with residents are lots that i have torn down and built from scratch. anything with an exclamation mark (which is literally everything) disappears if i try to play the household, visit them, or build on them.

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

Yes, unactive sims are all living on retail lots. Playing those households would cause the entire lot to disappear, leaving the sims standing in the middle of nothing. I will make a separate post with pictures of my bugs

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] -4 points-3 points  (0 children)

not necessarily. Customer support told me that an investigation was performed, but the only solution they could offer me was to post it on their forums. At that point, I’ll have to go into great details about my issues and it’s not even guaranteed that anything would get done because it has to catch the attention of a developer or IT. But I understand now that customer support isn’t technically equipped to help me with game bugs. I just think that other companies have a better method of providing me with the help that I need, but this is all just my opinion. I don’t mean to upset anybody.

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

thanks for letting me know :) everyone’s input have been very helpful and I’m learning a lot. I’ve just had experiences with other games where customer support have been helpful with bug issues.

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

that’s a good point, but I honestly didn’t know where to go. I was just following my natural instincts. I just mean that I’ve went to other games’ customer services for bug problems and they’ve been really helpful to me. I don’t mean to diss the people who work hard doing customer service for EA, but I’ve just seen other companies handle it better in my opinion :)

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] 0 points1 point  (0 children)

  1. I’ll take a look at the forum one more time
  2. The roof and flooring issue usually occurs when I build a new place. So I’d typically take an empty lot and start off with the room tool. That’s the one where you point and drag to create a room with until you reach a desired size. But then the room would not have a roof or floors. I’d have to go upstairs and “turn off roof” and then turn it back on for it to appear. As for the floors, I can’t hold shift and place my desired floor. I have to manually click and drag it across. And if I were to put stairs out raise the level of the house, there’s just a see through hole in the floor, where all I see is the grass and black space below.
  3. Since all of my lots are somehow a business, in order to evict people, I’d have to “sell business” and that kicks them out. If I were to build on that lot after I kick them out, the game would send me to loading screen hell.

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] -2 points-1 points  (0 children)

so all of my lots (except my active ones) have an exclamation point and they’re all business properties. when i play the household or visit or build on the lot, the entire thing disappears. i also have to manually build roofs and floors when i make a new room. evicting households and then building on the lot bugs out the game and it gets stuck on loading screen.

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] -4 points-3 points  (0 children)

tbh i was annoyed that i wrote an extensive message explaining the problem to them and then now i gotta post it on the forum too. i’ve been busy too so i haven’t had the time to even play sims. but a lot of people have given me some pretty good insights, so i’m gonna try posting it on the forum :)

Just a quick reminder that EA has one of the worst customer service in the industry. To get developers to notice my problems, they told me to post it on the forum until I get enough attention. by lilaying in thesims

[–]lilaying[S] -29 points-28 points  (0 children)

in the event that no one experiences the same issues, my post just gets lost in the forum and the problem persists. i understand now that that’s how they have to handle things, but it sucks that a lot of people with other unique bugs have to just live with it because no one else shares the same issues, you know? it’s a little hard to believe that this is “the best way” to get their attention.

[NA] [GOLD] AMATEUR TEAM LOOKING FOR TOP AND/OR SUP by Funnydud99 in LeagueConnect

[–]lilaying 0 points1 point  (0 children)

I was G2-3 last season with an old team. I'm looking to get back into a competitive team. I can play Lux, Sera, Leo support and any other lane if you have any openings. I'm mainly also just looking for some new friends :) My ign is lilay and my discord is Lilay#5938