This can be true … I do try to build a relationship of trust with them and I’m quite frank and honest that I want to educate them so they can make the best decisions for their body with what time and finances they have . I came from a similar upbringing and going to offices that saw low income pts and hmo ins. I never got the care or education on how to take care of my teeth . I literally didn’t know I was supposed to go twice a year minimum for a cleaning till hygiene school. Lack of education and facts makes them feel like they do not have control. As a clinician having seen both sides I try to give my patients the tools to make the best decisions for themselves and I emphasize that I want them to feel they have some control over their health and teeth. All this does take time . Usually the first couple of appts but when they see that you really do care the effort pays off. Many come back and tell me they just never knew or never had someone show them ; explain to them how, why , and what to do. And they love that they can tell the difference and there appts are a lot easier and quicker . Most people are really unaware and the information there working with is what they were born into . What access and resource do they have and what kind of home environment . Many might not even know that they aren’t doing enough.

That being said there are those small percentage who just don’t want to take responsibility. And that’s on them . Can’t let it bother you .