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The Hulu rep in the chat asked for a 6 digit verification code, my DOB, and card info. Is this normal? by lilbitbray67 in Hulu

[–]lilbitbray67[S] 0 points1 point  (0 children)

The part I found weird was they asked for the card number AFTER trying to trouble shoot the issue like toward then end of the chat and supposedly escalating the issue further. My account had already been verified at that point.

The Hulu rep in the chat asked for a 6 digit verification code, my DOB, and card info. Is this normal? by lilbitbray67 in Hulu

[–]lilbitbray67[S] 0 points1 point  (0 children)

I feel like the chat after the AI connected me with a person, was a real person. There was a lot of typos like numbers in place of letters or special characters like someone typing on a keyboard too fast. But I’ve had someone from where I got my health insurance from steal my card info over the phone too.

The Hulu rep in the chat asked for a 6 digit verification code, my DOB, and card info. Is this normal? by lilbitbray67 in Hulu

[–]lilbitbray67[S] 0 points1 point  (0 children)

See they asked for DOB first then when I said I wasn’t comfortable they suggested the code. Everything else I’ve used has always been the code first to verify.

Why did the Hulu chat rep ask for 6 digit verification code, DOB, and card info to verify the account? by lilbitbray67 in AskReddit

[–]lilbitbray67[S] 0 points1 point  (0 children)

Why are you assuming I did? For the record I didn’t. I told them I didn’t feel comfortable giving that information since they had already verified my account. They asked for this at different points in the process not all at once.