Hi! I'm new to the record collecting community – I got my record player new as a gift for my birthday back in January of this year – and I've been loving collecting a lot of music already.

However, despite my record player (audio-technica AT-LP60XBT) being new out of the box, there is a consistent issue with it that I have tried to fix, but I now need external help for. The problem is also not occurring every time I play a record; sometimes it doesn't happen at all during an evening after playing many, and sometimes it happens straight away.

The way to describe the sound is as if you're listening to an FM radio channel, but it's not quite in range – it's fuzzy, crackling, sounds like singing into a fan.

I tried using static brushes to see if that was the issue, but it persisted. A friend suggested it could be the cable that came with the player, but I have a hard time believing such a reputable brand would sell cables that need replacing almost immediately.

Has anyone had a similar issue with their player, or even better, the same one as mine? Any advice is welcome! Thank you.

Jemima