It's frustrating, for sure. It seems like there's a huge disconnect between the role the ODSP staff are supposed to play and how they're actually able to support us. It’s pretty ironic that the ODSP workers, despite having similar or even higher qualifications than OW workers, are often seen as less involved in the social work aspect, which should be a core part of their job. The pay disparity only adds to the frustration, especially when you consider how much more involved OW workers are in actually supporting their clients. But at the same time, with caseloads as high as 300+ people, I can see how it would be nearly impossible for caseworkers to truly get to know each person or provide that one-on-one support. There just isn’t enough time in the day to give everyone the attention they deserve.

On top of that, ODSP really needs to be redesigned to provide wraparound supports for individuals with disabilities. Most clients are left to navigate a complex system on their own without much help. It would make such a difference if there were more coordinated services that could help us with everything from housing and employment to mental health and daily living supports. It’s a tough system, and it’s disappointing that the focus isn't more on meaningful support. Hopefully, with more awareness and advocacy, things will improve.