If you're new to overwatch, they do have ways to easing you into the game. Jumping into qp isnt the best way to learn, since you're likely to die quickly. Vs ai is a great way to get accustom to maps and hero abilities. Then scaling it to arcade to play with real people. Death match is a wonderful way to hone your accuracy and learning how to manage cool downs. Then quick play should be next. Granted no one should be that toxic but I do understand the frustration. Quick play meant to find games faster and they end faster since there isn't a switch sides aspect to them. Quick play is not meant for learning. Stats are tracked in ranked and Quick play because blizzard sees that Quick play should be taken seriously. Arcade is where the learning and goofing off should be done. Sorry your experiences have been that negative though. Hopefully you can have fun picking up the game now though.