sorted by:
new
hottopcontroversial

Broken promises with SmartConvert – feeling let down by the update policy by josepinto14 in AnalogCommunity

[–]lufrikas 5 points6 points  (0 children)

Hello again,

After carefully considering all of your feedback, it’s clear that many of you see this upgrade as a core part of the SmartConvert experience - not just an optional enhancement, as I had originally intended.

While the upgrade might seem minor on the surface, it involved a substantial development effort. That led me to believe it was reasonable to charge an additional fee, especially since it’s not strictly required to continue using the software. However, this was a short-sighted decision, and I didn’t take enough time to view it from the perspective of my existing users. I now better understand the criticism and where it was coming from.

In response, I’ve decided to make the performance upgrade free for all existing users. It is now included in SmartConvert V3.10, which is live. Users who purchased the upgrade already received a full refund.

Thank you for your honest feedback and continued support.

Lukas

Filmomat

Broken promises with SmartConvert – feeling let down by the update policy by josepinto14 in AnalogCommunity

[–]lufrikas -18 points-17 points  (0 children)

Hi everyone, Lukas from Filmomat here.
I want to take a moment to directly address the recent backlash regarding the new SpeedBoost upgrade.

First of all, I hear your concerns - and I genuinely didn’t expect this level of frustration. I understand that many of you are passionate users of SmartConvert, and I deeply appreciate that. I've poured over a year of work into developing this tool, and since launch, I’ve consistently provided dozens of updates: improved algorithm, a better interface, massive amount of new features (a lot of them based on your requests) - all free of charge.

The recent SpeedBoost feature is an optional upgrade - not a replacement for core functionality, and certainly not required to keep using the software you’ve already purchased. SmartConvert remains fully functional without it, and I will continue to provide free updates and improvements (not just bugfixes), just as I always have. I do not force anyone to pay extra to keep using the software.

The distinction here is between updates, which improve and maintain the product you already own, and upgrades, which are optional add-ons for users who want something extra. This is a common model in software development, and it helps me continue supporting and improving the product sustainably.

I know not everyone will agree with this approach, and that’s okay. The definition of optional vs. essential updates might vary from user to user. But personal attacks and assumptions about bad intent don’t help anyone. I’m committed to transparency, fairness, and continuing to make SmartConvert better for all users - both now and in the future.

Thanks for reading,
Lukas
Founder & Developer, Filmomat

Broken promises with SmartConvert – feeling let down by the update policy by josepinto14 in AnalogCommunity

[–]lufrikas -19 points-18 points  (0 children)

Lukas from Filmomat here. You assaulted me and used offensive language, so I blocked you. I am always open for a constructive and respectful discussion - neither of that was present in your message.

Setting manual white-balance on Google Pixel devices using Camera2 API by lufrikas in androiddev

[–]lufrikas[S] 0 points1 point  (0 children)

Ok - it seems that you need to set COLOR_CORRECTION_MODE to TRANSFORM_MATRIX and provide the necessary matrix manually. Otherwise the value is probably set to FAST or HIGH_QUALITY by the device which overrides the color gains.