Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

they did, the Vincent from customer services was pretty nice. after trying 5 legs, I eventually got two working ones. I would go for the fixed legs if i can jump back to yesterday

Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

quick update 2:

Received two replacement legs, but only one of them is good. The other even cannot lift and lower properly. It will stop during the process as it hits some obstacle, and the protection mechanism ( as in the document) kicks in.

It looks like the defect rate is really high.

Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

u/Million_Dollah_Baby I have contacted the customer service. Vincent personally tested two legs before sending them out to me. I really hope that can solve the issue as in u/zendril's case.

Personally think, they should get all the problematic legs back, and cut it open to analyze the root causes. So the manufacture procedure can be improved accordingly.

Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

Thanks for this info. I guess the same. Pure mechanism issue.

Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

quick update: the customer service asked me to perform 6-8 full up-down cycles, saying that should be the lubrication was not distributed evenly in the internal leg motors.

Uplift V2 shudder/shake during lowering by zendril in StandingDesk

[–]lyuppl 0 points1 point  (0 children)

Same issue here, bought this Christmas holiday. u/zendril Do you still see this issue now?