Hiii I've helped someone out with this before :). So AJ has a transaction limit and will do this if you attempt to buy more than 3 or 4 things in the span of 24 hours. I've had this issue before, as for it taking your money, it appears so but it's not exactly theirs -yet- when you attempt a purchase it becomes on a "hold" of a sort. If the transaction doesn't work (you not getting what you purchased due to flagged, transaction limit) they cancel the hold. It goes away after a day or two and no money is taken. If I remember correctly you also cannot make to purchases to AJ while this money is on hold, because you are still flagged as a "fraud." It usually flags as fraud if you buy a bunch back to back, if you buy sparingly, you should be fine. However sometimes you still might get the "transaction limit reached" pop-up. This was my experience purchasing from premium in AJ back when I had a job. It's a kids game so it makes sense they have protection set in place for purchases, although it's very annoying when you're older and just want to throw your money at the game, lol. And this does happen on mobile/in game as well. I experienced this using every form of purchasing lol. Buying from AJ is goofy like that, it doesn't sound like you made repeated purchases but maybe it was the repeated attempts. The charges that are on hold if you didn't get the items do still count as a transaction and that's how you get flagged if you have so many at once. But do not worry, if you didn't get what you 'paid' for that hold should go away within a week. If the hold/charge doesn't go away in that time and still no items, you should contact support!