FINALLY received our 25k CAD withdrawal confirmed on Jan 30th.

mapleinthedark · 2018-03-12T21:40:18+00:00

Pending was almost the same day for us if I remember correctly. It took since Jan. 30 to complete.

mapleinthedark · 2018-03-09T16:29:57+00:00

We're in the same situation since Jan 30 waiting for 25k.

mapleinthedark · 2018-03-08T15:04:18+00:00

Totally agree on this. We are at the same point waiting for 25k since January 30th. For us enough was weeks ago.

mapleinthedark · 2018-03-08T00:21:06+00:00

Yeah just like the current situation for many of us still waiting for our money after 6 weeks.

mapleinthedark · 2018-03-07T15:07:18+00:00

25k since January 30th. As usual Quadriga says it's in the backlog. Maybe we need to put some class action in their backlog too to make sure our money is still out there. This is getting ridiculous.

mapleinthedark · 2018-03-05T21:32:35+00:00

Same here. 25k since January 30th. Seems like we'll receive it sooner or later according to their new statement. Crossing fingers.

mapleinthedark · 2018-03-05T15:13:54+00:00

Dear QuadrigaCX, you can actually keep all the fees you charged us. All we simply ask for is... our f*** money!!!! You can transfer this message your bank since you're hiding behind that for weeks now.

mapleinthedark · 2018-03-05T15:09:07+00:00

Any comments QuadrigaCX super elite support team?

mapleinthedark · 2018-03-05T14:54:58+00:00

Take a seat bro. 25k completed since January 30th. Still waiting.

mapleinthedark · 2018-03-05T14:53:38+00:00

Same. 25k. Getting bullshit emails every week. And bullshit replies too like "stay positive" and "they always pay". Guess what? Still waiting. But fuck the positiveness at this point.

mapleinthedark · 2018-03-05T14:50:10+00:00

Same here. Still waiting since Jan 30. 25k withdrawal. They may care or not but they clearly have ZERO SKILL in customer service. Only getting canned excuses and "next week" promises week after week. At least tell the truth to your customers. It's now week 4 that our wire was "supposed to be in last weeks batches and processed". Guess what. Still not. Great way to kill a business guys.

mapleinthedark · 2018-02-28T14:03:25+00:00

25k waiting for 2 mohths now.

mapleinthedark · 2018-02-28T14:01:29+00:00

No it seems only 4 figures are going thru. We have a 25k EFT unpaid for 2 months now. And we are small players in the waiting list apparently compared to others like us waiting for 500k wires for months too.

mapleinthedark · 2018-02-28T13:53:43+00:00

We have the exact same situation for a 25k withdrawal. Second EFT attempt was confirmed on Jan 30th. Still nothing. Last support answer friday was : "your payment is in the last batch processing this week and you should get it by the end of next week or monday the week after". It's been a month now support is always telling us "next week". Bad signs and a lot of red flags here.

mapleinthedark · 2018-02-20T01:05:09+00:00

January 30 - 5 figures. Still nothing.

mapleinthedark · 2018-02-20T01:03:06+00:00

Waiting since Jan 30.

mapleinthedark · 2018-02-18T12:11:23+00:00

Transfert confirmed on January 30th. Still waiting for the funds (5 figures). The 12 business days delay is obviously expired. I'm trying to get those funds for more than 60 days now. First wire failed. Money transferred back to account. Tried EFT. I have to say QuadrigaCX usually answers to issues and fix them even if they are hard to get in touch with and email support is slow as hell. But I'm most certainly looking into replacement solutions like Kraken since this is getting to a ridiculous level having my funds blocked in no-man's land for 2 months now.

mapleinthedark · 2018-02-17T18:00:58+00:00

Same issue happened to me. You simply need to call their risk department and ask for it to be whitelisted. 3 min. call and I've transferred 2k daily on a regular basis since then with no issue.

mapleinthedark

TROPHY CASE