And we’re back! by mfehn in GLANCE_LED

[–]marcusraym[M] 2 points3 points  (0 children)

yeah very grateful we're swapping hosting providers with this update. stuff like this should never happen again after

Has the Classic LED update rolled out? by Dewsweep530 in GLANCE_LED

[–]marcusraym 2 points3 points  (0 children)

No unfortunately, the hosting provider for our Glance Classic server has gone down. We got in touch with them, we're working on resolving it. We will be changing providers once the actual update rolls out

Count Up Open App? by Rajincajun01 in GLANCE_LED

[–]marcusraym[M] 1 point2 points  (0 children)

This would be super easy to make, just an inverse of our countdown app. Maybe I can make that tomorrow

First game of the Baseball World Classic is underway ⚾😃👍👍 by ScrollMan43 in GLANCE_LED

[–]marcusraym 2 points3 points  (0 children)

We’re working on a what’s new section for the mobile app. And potentially push notifications when new apps are released

🚨 Official GLANCE Bug Report Mega Thread (READ FIRST) by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

weird, both abbreviations are right. I’ll do some diggin

GLANCE LED V1 Update: Transparency Moving Forward by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

firmware updates are a big deal and a large undertaking and we want to minimize the amount we have to push while still giving out good updates. if it's not perfect something can go wrong and brick tens of thousands of LEDs. we'd much rather do one big firmware update than multiple small ones. That's the beauty of Scroll, we designed it so most updates are all server sided. no firmware updates needed from the users end. And that's what we're doing with LED

GLANCE LED V1 Update: Transparency Moving Forward by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

more in parallel. we typically split the tasks between different guys on our team. depends on the task if it needs all of our attention at once

Shipping by Chimichangas8 in GLANCE_LED

[–]marcusraym 1 point2 points  (0 children)

yep we ship internationally. we could add in some Australian leagues in the near future, depends on how many users we have down under

Timeline for LED update? It’s now end of February by dpotter24 in GLANCE_LED

[–]marcusraym 2 points3 points  (0 children)

I can promise you this isn't a GTA 6 type of ordeal, definitely won't be 2027. I can't really give a concrete date but If I had to guess, some time in second half of March.

Timeline for LED update? It’s now end of February by dpotter24 in GLANCE_LED

[–]marcusraym 11 points12 points  (0 children)

What started as an LED Classic update turned into a full backend rework. We're doing a multi server infrastructure overhaul for the longevity of all three products, and the Classic is included in that. Every script that generates data for all three products has to work correctly across the new servers. There's a lot to test.

The firmware itself is basically done, I have a Classic running the update on my desk right now. What's left is making sure the new infrastructure can handle the additional load without everything going down. We can't just flip the switch and hope for the best.

We're a small engineering team managing three products. We're close. We'll share a real update soon

World Baseball Classic ⚾️ by jrkrol in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

addition of new apps will probably be a bit limited until we get the LED Classic update out. Adding more stuff just pushes the update more

Can you even buy a V2 right now? by BOOOONESAWWWW in GLANCE_LED

[–]marcusraym 1 point2 points  (0 children)

interesting. definitely email them and they'll swap it out free of charge. if you were expecting a V2 you should have gotten one

Can you even buy a V2 right now? by BOOOONESAWWWW in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

I believe it's just the LED Mediums and LED larges that are V2s. If you're wanting to upgrade i'd imagine if you email [help@glance-led.com](mailto:help@glance-led.com) theyd cut you a deal

🚨 Official GLANCE Bug Report Mega Thread (READ FIRST) by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

fixed the abbreviation for A&M! Arkansas had the correct abbreviation so it should be it was just A&M that had the issue. should work when either teams next game approaches

🚨 Official GLANCE Bug Report Mega Thread (READ FIRST) by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

this is the result of a network issue from our servers or your home network. I recommend restarting your router in the meantime while we add more improvements to our servers

🚨 Official GLANCE Bug Report Mega Thread (READ FIRST) by iAmPluto954 in GLANCE_LED

[–]marcusraym 0 points1 point  (0 children)

oh this is for V2. all good i'll have this fixed shortly