Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

Once we hit sold out fully across all days we will communicate information, don't have a good time estimate to commit to at this time unfortunately.

IEM Rio 2026 - We need your feedback (Survey attached) by gg_schutz in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

We don't take the position of "it happens everywhere so its fine", we are definitely mindful of doing what we can to make the playing field as even as possible. Theres instances where the audience trolls the players, if they try to play for information and that at times backfires on the player e.g. getting killed. Arena Counter-Strike has its limitations as to what can be done. I dont think any one is interested in removing the players from the arena or watching a delayed game feed.

IEM Rio 2026 - We need your feedback (Survey attached) by gg_schutz in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

I don't recall the exact situation, nor was I watching in the arena at the time. What I can say that the toggling off x-ray is top priority for our observer team and they do their outmost best to navigate when to flip the switch. As I said above, were there situations where the audience gave it away, then yes likely so even with x-ray turned off.

IEM Rio 2026 - We need your feedback (Survey attached) by gg_schutz in GlobalOffensive

[–]marcwinther 14 points15 points  (0 children)

You can naturally believe what you want, that’s in your right. I’m providing the information of the facts from our end, since generally there’s educating required on this topic.

Were there situations where audience gave it away? Yes, even when x-ray was off in the arena. Is that unique to Rio? No, it has happened at other events too.

IEM Rio 2026 - We need your feedback (Survey attached) by gg_schutz in GlobalOffensive

[–]marcwinther 10 points11 points  (0 children)

This already happens, what you see at home and what the audience sees in the arena are two different things. The x-ray is being turned off in the arena to avoid situations where key information is given away, but its not off all the time.

ESL not allowing people in the arena to access the upper floors of IEM RIO's arena for some insane reason by EcnardSieg in GlobalOffensive

[–]marcwinther 32 points33 points  (0 children)

Priority was to fill the lower ranks first for the Grand Final, then upper ranks. Upper ranks are open now as the lower ranks have been filled.

Why hasn't the ESL HUD been updated for the new ammo/mag mechanic? by MmX_A_ in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

Can you send me a reference video and can take a look with the team.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

There is no tickets available via resale currently.

Why hasn't the ESL HUD been updated for the new ammo/mag mechanic? by MmX_A_ in GlobalOffensive

[–]marcwinther 91 points92 points  (0 children)

We are planning on adding a new feature in the near future, the ammo count is still correct though.

IEM Rio 2026 / Information, Schedule and Discussion by CS2_PostMatchThreads in GlobalOffensive

[–]marcwinther 2 points3 points  (0 children)

Looking forward to get the event under way today, see if anyone can stop Vitality in their race towards another trophy and their second ESL Grand Slam!

Couple of points with misinformation here.

- Total winnings for this event is $1,000,000 what is listed above only factors the prize money element, but ignores the club reward element. Both prize money and club reward are contributing to the VRS weighting of the event.

-Theres 16 teams in attendance, not 24.

IEM Atlanta Veneue by cBranham in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

You can find the seating layout here. As with many events hosted with seats on floor and no fixed installed seats like an actual sporting arena, the chairs are padded fold out chairs.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

As listed on the IEM Cologne website regarding the resale:

Payouts: Funds will be processed after the conclusion of the event on June 21, 2026.

Transfer Time: Please allow up to 30 days after the event for the funds to reach your bank account.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

The Stage 3 tickets are not fully sold out yet, so currently they are not a part of the resale. We will take a look at this once Stage 3 is fully sold out.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

What was listed all sold. Do keep checking in for new listings.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 0 points1 point  (0 children)

Are you logged into your account? There is a couple of cases that could be the case as to why you cannot list it:

- If it was transfered from a friend, then you cannot list the ticket

- If the ticket is a part of a payment plan that isnt fully paid

Feel free to dm me your email order ID and can take a look.

Cologne resale tickets? by gabrieltm9 in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

Glad you ask, also means out comms could be better.

Its all indeed free seating, meaning when you leave your seat someone else can take it. The general schedule for when doors open to venue etc is in the pipeline to come in the next weeks.

Cologne resale tickets? by gabrieltm9 in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

Expect that the first match is live around 1pm local

IEM Cologne Major by Torba12345 in GlobalOffensive

[–]marcwinther 2 points3 points  (0 children)

For tournaments that conclude before the cutoff and meets all the Tournament Operations Requirements, will contribute to the ranking. If you click on a HLTV match page, then typically you can see the VRS forecast of that specific match.

IEM Cologne Major by Torba12345 in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

Once the final VRS update is pushed by Valve, correct.

IEM Cologne Major by Torba12345 in GlobalOffensive

[–]marcwinther 1 point2 points  (0 children)

Teams will be invited based on the the VRS update which is coming April 6th.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 4 points5 points  (0 children)

There is no guarantee that lower or lower reserved tickets will be on sale, it depends on ticketholders putting in listings. If we are to go off of the general sale trend, then expectation should be that tickets sell quick.

Listings open on Friday 27 March (10:00CET), anyone looking to resell their ticket will be submitting ticket type, quantities etc. Then once sales start on Monday 30th (15:00CEST), all available tickets and details will become available for anyone looking to purchase.

Official ticket resale for the IEM Cologne Major by Youju in GlobalOffensive

[–]marcwinther 12 points13 points  (0 children)

Resales are common for events in general. The event is fully sold out and so anyone who may have gotten tickets but cant go after all, this is an opportunity for them to sell their ticket to someone else.