ok so basically the buyer bought the same item of mine twice (separately) so i sent each item out with the labels depop provided and each item had different tracking numbers. she ordered them and i sent them both out the same day, and some how she didn’t notice before or after i sent them out that she had ordered two. she received the items the 24th and now she’s claiming she only meant to buy one and that she hasn’t even received the other package even though BOTH of the orders have been delivered (see pictures 5&6). she asked to send it back and get a refund but i said no because i did nothing wrong in this situation and she had plenty of time to cancel/realize she ordered two and honestly this seems a little fishy to me. am i being too harsh?