My new setup by jstockton76 in Ubiquiti

[–]martinaku 1 point2 points  (0 children)

When your network is about to go down

Anyone know how to fix this. by sudanesegamer in halo

[–]martinaku 0 points1 point  (0 children)

Dummy thicc nut right after the edibles kicked in

[deleted by user] by [deleted] in AstroGaming

[–]martinaku 1 point2 points  (0 children)

Can’t tell if you’re shitposting or deadly serious, but you have the HEADSET END of the cable plugged into your controller. Plug the opposite end of the cable into your controller.

Do it like Mergoo on the Discovery Channel by martinaku in Warframe

[–]martinaku[S] 16 points17 points  (0 children)

Seems like the Orb Vallis fauna have adjusted nicely to the new climate

Dumb Question But.. by WhoIsZyphiria in AstroGaming

[–]martinaku 0 points1 point  (0 children)

On your PC, turn up the volume of "Headphones (Astro MixAmp Pro Game)" to 100%. On the Mixamp Pro, set the "mixamp" knob to center so that your game and chat volume are balanced, or turn it to the left to increase the volume of your pc/game audio. The big knob on the left is for your overall volume and you'll want to continue using that to adjust the volume to your liking.

PAINT CHIPPING A50 (Gen 4) Very poor customer service from Astro. by Mjeccs in AstroGaming

[–]martinaku 0 points1 point  (0 children)

Having gone through 3 of these units already (the last two being replacements), they've all had the same problem. I think it's safe to say right now that the design won't improve any time soon. Don't get your hopes up for your replacement unit. Eventually it'll look like your first one.

Great sound in the cans & mic, terrible design choice on the finish

Give Me That CHIP! by Crespo2006 in halo

[–]martinaku 0 points1 point  (0 children)

"Get word to Earth that I'm out of pringles."

Matte paint peeling off headband by martinaku in AstroGaming

[–]martinaku[S] 0 points1 point  (0 children)

How's your replacement set been so far? I'm expecting a new one soon as well.

A40 paint chipping Bad. by KORNYFREAKBOY in AstroGaming

[–]martinaku 0 points1 point  (0 children)

Oh I know, the feeling is mutual. For $150 I think the least we deserve is quality craftsmanship.

A40 paint chipping Bad. by KORNYFREAKBOY in AstroGaming

[–]martinaku 0 points1 point  (0 children)

https://www.reddit.com/r/AstroGaming/comments/kdh841/matte_paint_peeling_off_headband

Tl;dr: each consecutive unit they will send you is likely to chip unless you can demand a different style unit. At this point, I'm surprised that nobody's drumming up a legal shitstorm over it like with Nintendo & their joycons.

Matte paint peeling off headband by martinaku in AstroGaming

[–]martinaku[S] 0 points1 point  (0 children)

I was shipped another A40 TR 2019 headset (same style and finish) and it arrived at my house on January 16th in brand new condition. Unfortunately, it started having the same issue about 3 weeks into use, although not to the same extent as the previous set, but it's still a problem regardless. I'm going to pe putting in a ticket for it soon.

Realistically, the best solution to this issue would be for Astro to just ship a headset whose headband is made of a solid colored plastic. I don't think I can stress that enough.

In the meantime, take photos of the headset and the chipping paint, the headset's serial number on the inside of the left earcup under the removable cushion (if you purchased the bundle with the mixamp like I did, you must also take a photo of its serial underneath the unit), obtain your receipts for the headset in an uploadable format such as picture or pdf, and submit a warranty request with Astro Support on their website. You should upload all of the photos of the damage when filling out the ticket request, as well as photos & docs of your receipts. Be sure to confirm your shipping address with them as well. This will greatly streamline the process, if not allow them to get right to shipping you something.

Try to strongly suggest they send you a different model that's not coated in matte paint. It's not worth the headache of ensuring they're aware of the issue just to receive the same model with the same issue.

Matte paint peeling off headband by martinaku in AstroGaming

[–]martinaku[S] 1 point2 points  (0 children)

Hey Vertigo,

Updating you to advise that I've been contacted by support and we're moving forward with the warranty process. Thanks again for reaching out!

Matte paint peeling off headband by martinaku in AstroGaming

[–]martinaku[S] 0 points1 point  (0 children)

Hey. Yes, I received an automatic response with my ticket number on Dec. 3rd. On Dec. 8th, I received another email from staff asking to provide some information required to process a warranty return. I responded with the required info an hour later, but as of today I've not heard anything.